Comfort Guaranteed, Quality Assured
At D & L Heating and Air, Inc., we are dedicated to providing top-notch heating and air conditioning services to residential and light commercial clients in Marietta and throughout the metro Atlanta, GA region. Since 1999, our team of experienced professionals has been committed to delivering exceptional quality, value, and customer satisfaction.
Our Story
Our founders, Mike Durden and Randal Lowe, brought their collective expertise in the HVAC and plumbing trades to form D & L Heating and Air, Inc. With a focus on providing expert services and building strong relationships with our clients, we have established a reputation for reliability, reputation, and recognition. We are proud recipients of multiple Lennox Circle of Excellence awards, a testament to our commitment to excellence.
Our Services
When you choose D & L Heating and Air, Inc., you can expect a wide range of HVAC services, including:
- Maintenance and repair of HVAC systems for new construction and existing homes
- Replacement systems for homes and light commercial properties
- Humidifiers, air cleaners, programmable thermostats, and other HVAC system accessories
- Energy-efficient solutions to help you save on your utility bills
Our Promise
At D & L Heating and Air, Inc., we are committed to making you comfortable. Our experienced technicians arrive on time, equipped with the necessary tools and expertise to provide prompt and efficient service. We believe in building long-term relationships with our clients, and we strive to exceed your expectations with every interaction.
Why Choose D & L Heating and Air, Inc.With over 15 years of experience serving the Marietta and Atlanta, GA region, we have earned a reputation for quality, value, and customer satisfaction. Our financial strength ensures that we can provide the best pricing available to our clients. By choosing D & L Heating and Air, Inc., you can trust that you are in good hands.
Poor Customer Service and Unprofessionalism
Multiple reviewers expressed frustration with the company's customer service, citing instances of rude and unprofessional behavior from staff members. Some reviewers were left feeling ignored or dismissed by the company, with their concerns and issues left unresolved.
Reliability and Warranty Issues
Several reviewers reported issues with the company's reliability, with some experiencing frequent breakdowns or malfunctioning of their HVAC systems. Additionally, some reviewers were unhappy with the company's handling of warranty claims, citing lengthy response times and inadequate resolutions.
Installation and Repair Issues
Numerous reviewers reported issues with the company's installation and repair services, including poorly installed systems, incomplete or inadequate repairs, and a general lack of attention to detail.
Communication Breakdowns
Several reviewers reported difficulties in communicating with the company, including instances of missed appointments, unreturned phone calls, and a general lack of transparency about the status of their repairs or installations.
Positive Experiences
A small number of reviewers reported positive experiences with the company, citing professional and courteous technicians, efficient service, and effective solutions to their HVAC issues.
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