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At Florida Heat & Air, we take pride in being a family-owned and operated air conditioning company serving Fort Myers, Florida, and surrounding areas. Founded in 1989, we have built a reputation for delivering top-notch air conditioning and heating services to residential, light commercial, and new construction properties.
Our Story
For over three generations, we have been dedicated to providing exceptional quality of work, competitive pricing, and superior customer service. Our commitment to excellence has enabled us to establish ourselves as an industry leader in Southwest Florida. We specialize in air conditioning and heating new installation, service, and maintenance, offering a wide variety of product lines to meet our customers' unique needs.
What We Offer
Our services include air conditioning and heating installation, maintenance, and repair for residential, commercial, and new construction properties. We also provide attic insulation installation and indoor air quality solutions to ensure a healthy and comfortable living and working environment. Our team of certified HVAC technicians is available 24/7 to provide same-day service, ensuring prompt assistance when you need it most.
Our Commitment to You
At Florida Heat & Air, we understand that your satisfaction is our top priority. We strive to provide exceptional customer service, and our goal is to exceed your expectations. We pride ourselves on our quality of work and customer care, and we will work tirelessly to ensure that you are properly taken care of. We offer flexible financing options, rebates, and coupons to make our services more accessible and affordable.
Our Promise
We promise to provide you with honest, reliable, and efficient air conditioning and heating services. Our team of experts is dedicated to ensuring that your home or business is comfortable, energy-efficient, and safe. We stand behind our work, offering a 100% satisfaction guarantee and lifetime warranties on our products.
Safety Concerns and Scams
Some customers have expressed concerns about the safety of the company's drivers, with one reviewer reporting a van driving recklessly through a neighborhood. Others have reported feeling scammed by the company's sales tactics and overpricing.
Positive Experiences
Many reviewers have had positive experiences with Florida Heat and Air, praising the professionalism and knowledge of the technicians. Donnie, Matt, and Raphael were mentioned by name as providing excellent service. Customers appreciated the prompt response times, clean and respectful technicians, and thorough explanations of the work being done.
Concerns about Pricing and Warranty
Some reviewers felt that the company's pricing was steep, with one reviewer reporting being charged $355 for 40 minutes of labor. Others were unhappy with the warranty process, feeling that they were being taken advantage of.
Technician Quality
The quality of the technicians seems to be a key factor in customer satisfaction. Reviewers who had positive experiences often mentioned the technician's name and praised their knowledge and professionalism. Reviewers who had negative experiences often felt that the technician lacked knowledge or was dishonest.
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