Trustworthy, Reliable, and Integrated with the Community
At 1st Response Air Conditioning and Heating, we're dedicated to providing top-notch HVAC services and products to commercial and residential customers in the Dallas/Fort Worth area. Our team of expert technicians is committed to delivering exceptional service, ensuring your comfort and satisfaction.
Our Story
Established in 2012, our locally owned and operated company has built a reputation for reliability, trustworthiness, and customer-centric service. We take pride in our expertise, continually training to provide you with the best options for your heating and cooling needs. Our goal is to build a lasting relationship with you, not just a transaction.
Our Services
We offer a comprehensive range of services, including:
- Air conditioning repair
- Air conditioning installation
- Air conditioning and heating maintenance
- Furnace installation and repair
- Heat pump installation and repair
- Indoor air quality (IAQ) services
- Duct installation and repair
Our Commitment
At 1st Response, we're committed to your comfort and satisfaction. We guarantee prompt, high-quality attention and service, ensuring that your HVAC systems are working efficiently throughout the year. Our affordable annual service agreement includes seasonal checks, discounts on repairs, and priority service calls.
What Sets Us Apart
Our team of experts is dedicated to providing exceptional service, ensuring that you receive an exceptional experience from start to finish. We care about building a relationship with you, not just the transaction. We're trustworthy, reliable, and integrated with the community, making us the go-to choice for all your HVAC needs.
Customer Satisfaction
The customers who have reviewed 1st Response AC & Heating have been extremely satisfied with their experience. All of the reviews are 5-star ratings, indicating a high level of quality and professionalism from the company.
Service and Communication
One of the standout aspects of 1st Response AC & Heating is their excellent service. Many of the customers have commented on the promptness of their technicians, who are always friendly and knowledgeable. The company's customer service is also praised for being courteous and helpful, with many reviewers commenting on the effort the company puts into explaining their work and addressing any concerns they may have.
Workmanship and Pricing
The company's workmanship is also highly praised, with many reviewers commenting on the quality of the work and the reasonable pricing. Several customers have compared the company's prices to those of other HVAC companies in the area, noting that 1st Response AC & Heating offers more competitive pricing without sacrificing quality.
Exceptional Service
One reviewer, Adam M., recounts an experience where the companywent above and beyond to help him with a urgent issue. Despite the company being short-staffed at the time, they still managed to send a technician to fix his heating system, and even offered to waive any additional charges.
Conclusion
Overall, 1st Response AC & Heating has set a high standard for customer service and workmanship. Their prompt and professional technicians, combined with their thorough explanations and competitive pricing, have earned them a reputation as one of the best HVAC companies in the area.
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