Experience the Art of Beauty, Let Us Make You Feel Like a Queen
Welcome to First Lady Nails & Spa, your premier nail care destination in Louisville, Kentucky! We pride ourselves on providing exceptional nail care services in a relaxing and comfortable environment.
Our Services
We offer a comprehensive range of nail care services to cater to all your needs, including:
Manicures & Pedicures
- Classic manicures and pedicures
- Artistic nail art designs
- Gel manicures and pedicures
- French manicures and pedicures
- Creative nail art enhancements like cat eyes and nail art
Acrylic Nails
- Natural-looking and durable acrylic nail set application and infills
- Artistic nail art designs can be added
Additional Services
- Nail repair and maintenance
- Nail shaping and cuticle care
- Callus removal and foot care
A Commitment to Quality & Safety
At First Lady Nails & Spa, we prioritize both quality and safety. Our highly skilled technicians adhere to stringent sanitation and hygiene protocols to ensure a clean and safe environment for all clients. We use only high-quality products from trusted brands to guarantee the best results.
Experience & Relaxation
Our experienced and friendly staff is dedicated to providing personalized attention and ensuring your utmost comfort. We create a serene and relaxing atmosphere where you can escape the stress and enjoy a soothing and rejuvenating experience.
More Than Just Nail Care
At First Lady Nails & Spa, we believe nail care is about more than just enhancing your nails. It's about self-care and relaxation. We aim to create a spa-like atmosphere where you can escape, unwind, and emerge feeling refreshed and revitalized.
Visit First Lady Nails & Spa today and experience nail care like never before!
Overall Experience
The reviews highlight a mix of positive and negative experiences at First Lady Nails. While some customers had a great experience with friendly and skilled technicians, others had issues with the quality of the nail work, communication, and customer service.
Positive Experiences
Some customers had a great experience at First Lady Nails, praising the friendly and knowledgeable technicians, such as Nina, who did a great job on their nails and provided helpful tips on nail health.
Negative Experiences
Several customers had negative experiences, including poor nail work, communication issues, and lack of attention to detail. One customer was talked into a different type of nail treatment than they wanted, resulting in poor results. Another customer had a bad experience with a technician who cut into their finger, causing bleeding and pain. Other issues included overcharging, poor customer service, and a lack of concern for customer satisfaction.
Quality of Nail Work
Some customers were unhappy with the quality of the nail work, citing issues such as uneven nails, poor shaping, and lack of attention to detail. One customer was particularly upset about a technician using cuticle nippers to trim their nails, resulting in a painful and bloody experience.
Communication and Customer Service
Communication and customer service were also areas of concern, with customers citing issues such as lack of attention, poor listening skills, and absence of apology or concern for customer satisfaction. One customer felt that their concerns were not taken seriously and that the technician and staff did not try to smooth things over.
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