Trust Us to Unclog Your Worries!
At Drain Terrier, we're a family-owned and operated plumbing company with over 30 years of experience in providing high-quality plumbing repair and drain cleaning services to residents and businesses in Denver and Littleton, CO. Our team of licensed plumbers is committed to providing excellent customer service, fast response times, and affordable pricing. We're available 24/7 to ensure your plumbing needs are met at any time of the day or night.
Our Services
We offer a wide range of plumbing services, including drain cleaning, sewer line repair, main water line repair, water heater installation and replacement, garbage disposal repair, faucet repair, toilet repair, shower valve repair, kitchen sink repair, and bathtub repair, among others. Our experts are fully licensed and insured, and we're committed to providing prompt and quality services to our customers.
Why Choose Us
We're a trusted plumbing company in Denver and Littleton, CO, with over 1000 positive reviews across multiple review sites like Google, Yelp, Thumbtack, Angie's List, and others. We donate a portion of our profits to the Humane Society, and we offer military and senior discounts to our customers. Our goal is to provide quality service at a fair price, and we strive to earn repeat customers by providing the best customer service possible.
Our Customers Say
Our customers love us! Here's what some of them have to say about our services: "The plumber who came out was very polite, explaining everything to me before starting any work. He made sure to check in with me to ensure I was okay with the costs. It was a really good experience. I've been recommending Drain Terrier to all of my friends and family!" - Camille Wright, Littleton, CO.
Get to Know Us
Drain Terrier is a father-daughter owned company, and we're committed to providing the best plumbing services to our customers. We believe in going above and beyond to ensure our customers are satisfied with our services. We're available 24/7 to take your calls, and we guarantee to arrive within 30 minutes of your call.
Overall Impression
The majority of customers are extremely satisfied with the services provided by Drain Terrier. They praise the company's professionalism, prompt response, and excellent communication skills.
Positive Experiences
Customers rave about the company's ability to quickly respond to emergencies, diagnose issues, and provide efficient solutions. Many praise the friendly and courteous nature of the technicians, who are knowledgeable and skilled in their work. The company's prices are often mentioned as being fair and competitive.
Technicians and Staff
Several customers specifically mention the excellent service provided by individual technicians, such as Ben, Jeff, Gary, and Tracey. The office staff, including Lisa and Savannah, are also praised for their kindness and professionalism.
Negative Experiences
A few customers express dissatisfaction with the company's pricing practices, citing surprises with hidden fees or charges. One customer had a poor experience with a technician who allegedly tried to take advantage of them.
Areas for Improvement
The company could improve by providing clearer and more transparent pricing quotes, including any additional fees or charges. Additionally, some customers felt that the technicians could be more proactive in explaining the work being done and the costs associated.
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