Experience You Can Trust, Results You Deserve
At Goodberlet Home Services, we believe in empowering our customers to enjoy comfortable and efficient living spaces through exceptional home services. We're a team of passionate professionals dedicated to providing reliable and comprehensive solutions for all your heating, cooling, plumbing, electrical, and indoor air quality needs.
Our Mission
Our mission is to deliver unparalleled customer service, ensuring your total satisfaction through thorough assessments, personalized recommendations, and meticulous execution. We are committed to:
- Providing honest and upfront communication with clear explanations of all options and costs.
- Sending highly skilled and certified technicians who are trained to handle all your concerns with care and expertise.
- Completing projects efficiently and responsibly, leaving your property clean and well-maintained.
What We Offer
We offer a comprehensive range of services to maintain, repair, and improve your home's comfort and efficiency:
Heating & Cooling
- Furnace & boiler repair & installation
- Central air conditioning repair & replacement
- Ductless mini-split systems installation & repair
- Heat pump services
- Comprehensive tune-ups and inspections
Plumbing
- Emergency plumbing repairs and leak detection
- Water heater installation, repair & maintenance
- Drain cleaning & sewer repair
- Whole-house water filtration & softener systems
- New construction plumbing & fixture installation
Electrical
- Emergency electrical repairs & troubleshooting
- Panel upgrades & lighting installation
- Appliance installation & repair
- Surge protection & safety inspections
Indoor Air Quality
- Air purification & filtration systems
- Humidifier & dehumidifier installation & repair
- Comprehensive air quality assessments & recommendations
Additional Services
- Home performance assessments & energy audits
- New construction & remodeling services
- Drain cleaning & repair
- Sewer cleaning & repair
- Generator installation & service
Why Choose Goodberlet Home Services?
Our commitment to customer satisfaction sets us apart. We are proud to offer:
- Responsive service with 24/7 emergency availability
- Personalized solutions tailored to your unique needs and budget
- Competitive pricing and transparent billing practices
- Skilled and certified technicians who are dedicated to exceeding your expectations
- A friendly and knowledgeable customer service team always ready to help
Service Experiences
Reviews highlight a mix of negative and positive experiences with the company's service.
Issues with Communication and Billing
Some customers reported poor communication and billing issues. In one instance, the company forgot to bill the customer for two months, and when the bill was finally sent, they were badgered with daily phone calls demanding payment. Another customer was dropped for a "larger project" without proper notification.
Professionalism and Respect
The company's professionalism and respect towards customers have been called into question. Customers felt disrespected and unvalued, with one customer stating they would not recommend the company due to this reason.
Exceptional Service
On a positive note, one customer had a fantastic experience with a technician named Robert, who provided excellent service, was polite, and informative. This customer was very pleased with the service received.
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