Putting Your Smile in Focus
At Western Springs Dentistry, we understand the importance of maintaining good oral health and having a beautiful, healthy smile. Our experienced team of dentists, Dr. Rene Tanquilut and Dr. Caroline Witik, have proudly served the Western Springs and surrounding areas for over 40 years. With over 30 years of combined experience, we offer a wide range of dental treatments, including cosmetic, restorative, and implant dentistry.
OurServices
We offer a comprehensive range of dental services to cater to the unique needs of each patient. Our services include:
- General & Family Dentistry: Regular dental check-ups, cleanings, and exams for patients of all ages.
- Invisalign: Clear aligners for subtle and effective orthodontic treatment.
- Oral Surgery: Bone grafting, dental implant placement, and soft tissue grafting to restore your smile.
- Restorative Dentistry: Composite fillings, dental crowns, and root canal therapy to repair and restore your teeth.
- Implant Dentistry: Teeth-in-a-day implants to replace missing teeth and refresh your smile.
- Preventive Care: Dental cleanings, scaling and root planing, and mouth guards to prevent oral health issues.
- Sedation Dentistry: IV sedation, nitrous oxide, and oral sedation to alleviate anxiety and ensure a comfortable experience.
Meet Our Dentists
Our experienced dentists, Dr. Rene Tanquilut and Dr. Caroline Witik, are committed to providing personalized care and attention to each patient. With extensive training and continuing education, they stay up-to-date with the latest advancements in dental technology and techniques.
Our Commitment to Excellence
At Western Springs Dentistry, we pride ourselves on our commitment to excellence. Our team is dedicated to providing exceptional patient care, individualized attention, and a welcoming atmosphere. We believe in the importance of maintaining open communication and involving every patient in their treatment plan.
Unprofessional Behavior and Billing Issues
Reviews point to a pattern of deceit and disregard for patients' financial well-being at Western Springs Dentistry. Multiple reviewers reported being misled about insurance coverage, resulting in unexpected and exorbitant bills. The clinic allegedly failed to disclose their out-of-network status, and some reviewers were quoted one price for a service only to be charged a different amount halfway through the procedure. This lack of transparency and bait-and-switch tactic is unacceptable and has left patients feeling deceived and financially burdened.
Positive Experiences
On the other hand, some reviewers had positive experiences with the clinic, praising the professionalism and gentle care of Dr. Witik and her team. The staff was described as wonderful, contributing to a great experience. Some reviewers appreciated the personalized care and attention to their needs, feeling comfortable and cared for during their visits.
Communication Issues and Lack of Empathy
Other reviewers reported poor communication and a lack of empathy from the receptionist and some dentists. One reviewer was told they couldn't use the bathroom because they were "yelling" at the receptionist, despite speaking in a normal voice. Another reviewer felt belittled and lacked compassion from the dentist during a procedure.
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