Your Neighborhood's Best Kept Secret
At Pacific Plumbing and Rooter, we pride ourselves on being the best plumbing company in Eugene, OR. With over 40 years of combined experience, our owners, Josh Edwards and Rob Ketch, have built a reputation for providing top-notch plumbing services to residential and commercial clients in Lane County and beyond.
Our Story
We started Pacific Plumbing and Rooter in 2013 with a vision to provide the highest level of quality service to our customers. Our commitment to excellence has earned us a reputation as one of the top plumbing companies in the community. We take pride in doing professional work at reasonable rates, and we're dedicated to giving back to the communities we serve. Our owners are heavily involved in local youth sports and actively participate in charitable activities.
Our Services
Our technicians specialize in repairing, servicing, and replacing plumbing fixtures and pipes, remodeling, detecting and repairing slab leaks, re-piping homes, and installing water heaters. We provide 24-hour emergency service, even on holidays. If the office is closed, our answering service will contact us and a technician will call you back. Our services include:
- General Plumbing: Our team provides high-quality, personalized plumbing services for residential and commercial clients.
- Drain Cleaning: We offer drain cleaning services designed to tackle the toughest of clogs.
- Water Heaters: We handle water heater installation, repair, and replacement with precision and care.
- Water Service Replacement: Our experts can replace your old or damaged water service lines with new ones.
- Pipe Bursting & Sewer Line Repair: We use advanced techniques to repair and replace sewer lines with minimal disruption to your property.
Our Promise
At Pacific Plumbing and Rooter, we take pride in doing professional work at reasonable rates. We use premium materials, clean the premises before leaving the job, and provide personalized service to ensure our customers are satisfied with our work. We're committed to building long-term relationships with our customers and strive to be the best plumbing company in Eugene, OR.
Exceptional Service and Professionalism
The reviews highlight the exceptional service and professionalism of Pacific Plumbing and Rooter. Many customers praised the prompt response, friendly, and knowledgeable technicians who took the time to explain the issues and provide solutions.
Knowledgeable and Efficient Technicians
Technicians like Ben, Allan, Joe, Hunter, Jed, Christian, Chris, Tanner, Mitchel, Austin, and Nate were mentioned for their excellence in diagnosing and fixing plumbing issues. They were described as courteous, professional, and knowledgeable, taking the time to explain the problems and solutions to the customers.
Quick Response and Affordable Prices
Many customers appreciated the quick response time, with some mentioning that the technicians arrived earlier than expected. The prices were considered reasonable, with some customers noting that they were lower than anticipated.
Positive Experiences
Several customers mentioned that they would highly recommend Pacific Plumbing and Rooter due to their positive experiences. They praised the company's professionalism, responsiveness, and affordability.
Issues with Billing and Service
Only one customer, Craig S., had a negative experience, citing issues with billing and the quality of service.
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