At Elite Auto Center of Gainesville Inc., we take pride in being Gainesville's premier towing and roadside assistance provider. With over two decades of experience, our team has been dedicated to providing exceptional service to our community. As a woman-owned business since 2015, we strive to deliver five-star customer service from start to finish.
Our Purpose
Our mission is to provide reliable and efficient towing and roadside assistance services to our customers. We understand that car troubles can be stressful and frustrating, which is why we're committed to providing prompt and professional services to get you back on the road quickly. From towing and recovery to fuel deliveries and lockout services, we've got you covered.
Services We Offer
At Elite Auto Center of Gainesville Inc., we offer a wide range of services designed to meet your towing and roadside assistance needs. Our services include:
- 24/7 Towing and Recovery
- Light to Heavy Duty Towing
- Lockout Services
- Jumpstart Services
- Fuel Deliveries
- Tire Changes
- Winch-Outs
- Emergency Roadside Assistance
Our Commitment
At Elite Auto Center of Gainesville Inc., we're committed to providing exceptional customer service and unparalleled expertise in the towing and roadside assistance industry. Our team of experienced tow truck drivers and technicians are dedicated to helping you get back on the road quickly and safely. Whether you're stranded on the side of the road or need assistance with a vehicle breakdown, we're here to help.
Excellent Customer Service and Timely Responses
The majority of reviewers praised Elite Towing for their excellent customer service, timely responses, and professionalism. Many reviewers appreciated the courtesy and kindness of the drivers, including Joe, Jerry, Chris, and Jamie, who went above and beyond to ensure their safety and satisfaction.
Efficient and Reliable Towing Services
Reviewers were impressed with the efficiency and reliability of Elite Towing's services, with many experiencing quick response times and hassle-free towing experiences.
Positive Experiences with Drivers
Several reviewers praised specific drivers, including Joe, Jerry, Chris, and Jamie, for their professionalism, courtesy, and helpfulness during their towing experiences.
Negative Experiences with Drivers
However, a few reviewers had negative experiences with Elite Towing, citing issues with drivers' knowledge of procedures, poor communication, and unprofessional behavior.
Complaints About Billing and Customer Service
A few reviewers expressed frustration with billing issues, including receiving incorrect or duplicate bills, and poor customer service from Elite Towing's management.
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