We'll be there in a flush!
At Watermark Plumbing, we believe your Dallas home is the most important place in the world. Your home is the place where love and family, ideas and dreams, present and future all come together. Your home is the place where life finds meaning and purpose. We are committed to making your home a safe and beautiful reflection of you by offering quality plumbing services including bathroom and kitchen remodeling, plumbing repairs, leak detection, and more.
Our Story
We are a family-owned and operated business, established on Christian principles, and committed to the highest standards of integrity, honesty, quality, and attention to detail in all our work. Our owner, John, is a Master Plumber and has been in the industry since 1998. He and his wife April were born and raised in Dallas and have four daughters. We believe our job is about people, and that's why we treat our customers with the utmost respect and work hard to make them lifetime customers.
Our Services
We provide a wide range of plumbing services in Dallas, TX, and the surrounding areas. Our licensed Master plumbers are fully equipped to handle the most challenging service calls, from leak detection and drain cleaning to kitchen and bath remodeling. Our services include:
- Drain Cleaning
- Plumbing Repairs
- Water Heaters (Tankless, Hybrid, Gas, Electric)
- Dishwashers & Garbage Disposals Fixture Installation
- Sump Pumps
- Water Pipe Repairs
- Sewer Repairs
- Leak Detection
- Video Drain Inspection
- Kitchen & Bath Remodeling
- Commercial Plumbing
Our Difference
What sets us apart from other plumbing companies is our commitment to excellence, our attention to detail, and our dedication to providing exceptional customer service. We understand that when you need plumbing services, you need them now. That's why we offer on-time appointments, clear pricing, and a clean and safe working area. We are fully licensed and insured, and we stand behind our work.
Why Choose Us
At Watermark Plumbing, we care about the safety of your home, your family, and your plumbing system. We hope this information helps you make an informed decision the next time you are looking for plumbing services in Dallas, TX, or the surrounding areas. If you're looking for a professional Dallas plumber, then please call us today at (469) 688-3724 or complete our request form.
Quality of Work
Watermark Plumbing has received both praise and criticism for their workmanship. Rasaraj Das and Sherri Robinson praised the company for doing an excellent job of installing a backup water heater and repairing a toilet shut-off valve, respectively. Rasaraj also appreciated the clean and straightforward process, while Sherri was impressed by the plumber's courteousness and willingness to go above and beyond to fix the issues. Additionally, Rex McAnally commended the company for excellent work in replacing a toilet and external spigot. On the other hand, Scott Dye had a terrible experience with the company, stating that they would take his money and leave, leaving a huge hole in his property.
Communication and Customer Service
Communication issues seem to be a recurring problem for Watermark Plumbing. Danny C. complained that the company didn't return his calls after they left, and he had to call another company to fix the issue. Celia P. mentioned that the company is currently having an answering service field their calls, which has caused communication issues. In contrast, Rasaraj, Bill Krauss, and Gail Livingston had pleasant experiences with the company's communication, including quick responses to their calls and courteous explanations of the work being done.
Conclusion and Recommendations
In conclusion, Watermark Plumbing has demonstrated both exceptional service and subpar performance. While some customers have praised the company for their quality of work and customer service, others have had poor experiences with communication and workmanship. Based on these reviews, it is essential to carefully evaluate the company's reputation and reviews before engaging their services.
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