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Our Mission
At Malia Hayward Insurance, our mission is to empower Alaska residents to navigate the complexities of insurance with clarity and confidence. We provide personalized insurance solutions tailored to each client's unique needs and goals. With over 20 years of experience in the industry, we offer a comprehensive understanding of the challenges Alaska faces and work hand-in-hand with our clients to find the right coverage for their individual situations.
Who We Are
I am Malia Hayward, an Alaska native and State Farm Insurance agent with over 20 years of experience. I understand the unique insurance needs of Southeast Alaska residents and am dedicated to providing personalized and responsive service to my clients. I take pride in offering fast and accurate quotes, explaining coverage options clearly, and ensuring my clients feel confident about their insurance protection.
The Services We Offer
We offer a comprehensive range of insurance products to protect your personal and professional assets, including:
- Auto Insurance: Comprehensive coverage for your car, truck, or motorcycle
- Home Insurance: Protection for your home against unexpected events like fire, theft, or damage
- Condo Insurance: Specialized coverage for condo owners
- Renters Insurance: Affordable protection for your belongings and living expenses in case of a covered loss
- Business Insurance: Customized coverage for your small business
- Life Insurance: Secure financial protection for your loved ones in the event of your passing
- Pet Insurance: Affordable coverage for your furry friends
- Boat Insurance: Protection for your boat against damage, theft, or loss
Our Values
At Malia Hayward Insurance, we uphold the following values:
- Integrity: We act with honesty and transparency in everything we do.
- Client Focus: We prioritize your needs and provide personalized solutions.
- Community: We are committed to serving our community and supporting local businesses.
- Communication: We believe in clear and concise communication with our clients.
- Professionalism: We maintain the highest ethical standards and industry expertise.
Contact Us Today
We would be happy to discuss your insurance needs and offer a personalized quote for your peace of mind. Contact us today to schedule a consultation.
Excellent Customer Service
The reviews highlight the exceptional customer service provided by Malia Hayward's State Farm insurance agency in Juneau, Alaska. The staff, including Malia, Cassious English, Alex, Simone, and others, are consistently praised for their helpfulness, respect, and kindness.
Competency and Expertise
The agency is commended for its proficiency in handling various insurance needs, including home, auto, and flood zone issues. The staff is knowledgeable and willing to go the extra mile to ensure customers receive the best possible service.
Timely Response and Communication
The reviews emphasize the agency's prompt response to customer inquiries and claims. Customers appreciate the quick turnaround time for resolving issues and the regular updates provided by the staff.
Professionalism and Friendliness
The agency is described as professional, friendly, and welcoming. Customers feel valued and at ease when interacting with the staff, who are always willing to provide guidance and support.
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