Expert Car Repair Services You Can Trust
At European Auto Repair Shop, we pride ourselves on being the go-to destination for all your European import and domestic vehicle repair needs. Our state-of-the-art repair shop in Marietta, GA is equipped with the latest diagnostic tools, including the GT-1 Diagnostics, and staffed by Master ASE Certified technicians with over 30 years of experience. We take great pride in providing factory-level repair and service at competitive prices.
Our Mission and Vision
Our mission is to provide personalized, professional, and knowledgeable service to our customers. We strive to stay up-to-date with the latest technologies and developments in the automotive industry, ensuring that our customers receive the best possible service. Our vision is to be the premier car repair shop in Cobb County, providing exceptional service, unparalleled expertise, and unwavering commitment to customer satisfaction.
Our Services
We offer a wide range of services, including oil changes, preventive maintenance, diesel service and restoration, intake valve carbon cleaning, and dealership-level diagnostic and repair. Our expert technicians are trained to work on a variety of makes, including Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, Mini, Porsche, Saab, and Volkswagen. We also provide specialized services for BMW and Mini Cooper owners, including customized maintenance programs and repair expertise.
Why Choose Us?
At European Auto Repair Shop, we understand the importance of prompt and reliable service. That's why we offer convenient operating hours, including Saturday appointments, and a night drop-off service for added convenience. Our technicians are honest, capable, and skilled, and we pride ourselves on our commitment to customer satisfaction. We also offer a free towing service to our shop, ask for details (some restrictions may apply).
Our Commitment to Excellence
We are dedicated to providing exceptional service and unparalleled expertise. Our Master ASE Certified technicians are trained to diagnose and repair problems quickly and efficiently, ensuring that your vehicle is back on the road in no time. We take pride in our work and stand behind our services, offering warranties and guarantees to ensure your complete satisfaction.
Communication and Responsiveness Issues
Several reviewers expressed frustration with the communication and responsiveness of the repair shop. Reggie Davis left a 1-star review stating that they failed to follow up on a quote and never returned his calls. The reviewer felt it was easier to let people know if they don't want to deal with them rather than avoiding contact.
Exceptional Service and Repair Work
On the other hand, many reviewers had positive experiences with the repair shop. Andrew Stouse, I. Dan, Arianna, H. G., Karissa Jordan, and Rudy Watson all gave 5-star reviews, praising the shop's professional and knowledgeable staff, excellent communication, and reasonable prices. They appreciated the shop's ability to fit them in on short notice, provide detailed receipts, and complete tasks in a timely manner.
Competitive Pricing and Effective Problem-Solving
Tommy Bell mentioned that the shop saved him over $1000.00 on a transmission replacement, suggesting that the shop offers competitive pricing. Rudy Watson also mentioned that the shop had reasonable prices.
General Feedback
Several reviewers appreciated the shop's honest and courteous staff, as well as their ability to work with customers to schedule appointments and complete repairs. The shop's attention to detail and willingness to show customers the old and new parts was also praised.
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