Our Story
At Metzler Electric, we're more than just an electrical company - we're a family-owned business dedicated to delivering exceptional service and unparalleled expertise to our customers. Founded in 1996 by Jerry Metzler, our company has grown from humble beginnings in a garage to a thriving business with a team of experienced professionals, a fleet of trucks, and a commitment to excellence.
Our journey began with a simple yet powerful vision: to provide top-notch electrical services that exceed customer expectations. We've worked tirelessly to build a reputation for quality, reliability, and integrity, and our efforts have earned us numerous accolades, including the Angie's List Super Service Award for four consecutive years.
Our Mission
Our mission is to create success and satisfaction for every customer, no matter the size or type of job. We strive to deliver exceptional service, build long-term relationships, and provide solutions that meet the unique needs of our customers. Whether you're a homeowner, business owner, or industrial facility, we're dedicated to providing you with the highest level of expertise, professionalism, and customer care.
Our Services
At Metzler Electric, we offer a comprehensive range of services designed to meet the diverse needs of our customers. Our experienced team provides expert solutions in:
- Commercial Wiring: We design, build, and maintain electrical systems for commercial properties, ensuring that your business runs smoothly and efficiently.
- Residential Wiring: We install, maintain, and protect your home's electrical system, ensuring the safety and comfort of you and your loved ones.
- Industrial Wiring: Our team of experts designs and installs electrical systems for industrial facilities, ensuring compliance with codes and standards.
- Data Communications: We provide data and telephone wiring solutions that keep your business connected and efficient.
Our Commitment
At Metzler Electric, we're committed to delivering exceptional service, unparalleled expertise, and unparalleled customer care. We're dedicated to building long-term relationships, providing solutions that meet your unique needs, and exceeding your expectations.
Overview of Reviews
Metzler Electric has received a mix of positive and negative reviews from their customers. The positive reviews praise the company's professionalism, courtesy, and quality of work, while the negative reviews criticize their communication, billing, and work ethic.
Positive Experiences
Many customers have reported positive experiences with Metzler Electric, praising their professional and courteous staff, timely completion of work, and high-quality results. Rory, the company's representative, was particularly mentioned for his excellent communication and assessment skills. Matt, the electrician, was also praised for his professionalism and ability to handle obstacles during installation.
Negative Experiences
On the other hand, some customers have reported negative experiences with Metzler Electric. Some common issues include poor communication, billing disputes, and poor work ethic. One customer reported that the electrician was not nice and broke their ceiling fan, which was not fixed even after four months. Another customer was upset about the company's lack of communication and cancellation of their appointment without notice. A few customers also complained about being billed extra hours or not receiving a quote before the work began.
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