Welcome to Milne Towing Services, the most experienced and respected tow company in the Truckee Meadows region. Since 1954, we have been providing top-notch towing, recovery, roadside rescue, vehicle and equipment transport, and parking solutions to our valued customers. Our mission is to deliver exceptional service and professionalism with every job we undertake.
At Milne Towing Services, we understand the importance of earning your business and maintaining your trust. We strive to provide the best possible service, from the moment you call us until the job is complete. Our team of knowledgeable and helpful dispatchers, tow truck operators, and customer service representatives are dedicated to providing you with a no-hassle, damage-free towing experience.
Towing Services
Milne Towing Services boasts a fleet of state-of-the-art trucks and equipment capable of towing and accident recovery on any make and model of vehicle. We provide light, medium, and heavy-duty towing services for private, commercial, and industrial customers. No job is too big or too small for us. Our team of experienced and professional tow truck operators are trained to handle even the most challenging towing situations with ease and efficiency.
Vehicle & Equipment Transportation
In addition to our towing services, Milne Towing Services also offers vehicle and equipment transportation. We have the equipment and expertise to provide efficient and cost-effective transportation utilizing flatbed tow trucks and car carrier trailers. Whether you need to transport a single vehicle or an entire fleet, we have the capabilities to get the job done right.
Roadside Assistance
Not every automotive mishap needs a tow truck. That's why Milne Towing Services offers roadside assistance for those times when you need help but don't necessarily need a tow. From running out of gas to getting locked out of your car, our team of experts is here to help you get back on the road quickly and safely.
Parking Lot Management
For owners and managers of apartment buildings, shopping centers, commercial property, and more, property management can be a headache when dealing with illegally parked or abandoned vehicles. Milne Towing Services is here to help. We offer parking lot management services to ensure that your property is free of unauthorized vehicles and that your customers and tenants have access to the parking they need.
Public Auto Auctions
Milne Towing Services conducts a public lien sale auto auction on the second Saturday of each month starting at 9:00 am, rain or shine. Our auctions typically feature 50 to 70 vehicles, and we offer online-only auctions every Thursday. Our auctions are a great way to find a quality used vehicle at a reasonable price.
Vehicle Impounds
Milne Towing Services impounds vehicles for many different reasons. If you believe your vehicle may have been towed and impounded by Milne Towing Services, please give us a call. We're here to help you retrieve your vehicle as quickly and efficiently as possible.
Our Commitment to You
At Milne Towing Services, we are committed to providing our customers with the best possible service. We are dedicated to delivering exceptional value, care, and service with every job we undertake. Our team of knowledgeable and helpful dispatchers, tow truck operators, and customer service representatives are here to help you with all your towing and transportation needs.
When you choose Milne Towing Services, you can rest assured that you're choosing a company that truly cares about its customers. We take pride in our work and are committed to providing you with the best possible service, every time.
Thank you for considering Milne Towing Services. We look forward to serving you.
Overview of Customer Experiences
Negative Experiences
The majority of customers who left reviews had a negative experience with the company. Common complaints included:
- Poor Service: Slow service, long wait times, and employees who were perceived as being rude and aggressive.
- Unprofessionalism: Employees were described as being unprofessional, aimlessly driving forklifts, and lacking concern for customers' situations.
- Overcharging: Customers felt that they were being overcharged for services, with some being forced to pay extra fees for arbitrary reasons.
- Racism and Discrimination: One customer reported a horrific experience where an employee used a racial slur and treated them condescendingly.
Positive Experience
One customer had a positive experience with the company, praising the kindness and professionalism of the staff, particularly Cassandra.
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