Protecting Your Legacy, One Policy at a Time.
At the Dave Goodman State Farm Office, we are proud to serve your business and personal insurance needs. With over 35 years of experience serving the Olathe, KS area, our team of licensed professionals is dedicated to helping you protect your legacy. Our goal is to take the time to inform you of available coverage options and help you make informed decisions about your insurance needs.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, and Health insurance. Our team is licensed to quote in Kansas and Missouri, and we take pride in providing exceptional customer service to our clients. Whether you're a business owner or an individual, we have the expertise to help you navigate the complex world of insurance and find the right coverage for your needs.
Our Mission
Our mission is to be your Good Neighbor, serving the local communities and beyond with a fierce dedication to meeting your needs, outstanding customer service, and a passion to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We believe in building long-term relationships with our clients, and we strive to provide personalized service that exceeds your expectations.
Meet Our Team
Our team is comprised of experienced professionals who are passionate about helping others. With a combined 86 years of experience, our team is dedicated to providing exceptional service and expertise to our clients. From business insurance to personal lines, our team is licensed to quote in Kansas and Missouri, and we take pride in our ability to help you navigate the complex world of insurance.
Overall Impression
The reviews are generally positive, with 17 out of 20 reviewers giving 5-star ratings. The office staff, including Crystal, Lacey, Diana, Stephanie, Ashley, Sandy, and Kim, are frequently praised for their exceptional customer service, knowledge, and responsiveness.
Positive Reviews
- Many reviewers appreciate the staff's kindness, patience, and willingness to go the extra mile to help with insurance needs.
- The office is described as efficient, responsive, and helpful in resolving claims and answering questions.
- Several reviewers express their loyalty to the office, citing years of positive experiences with the staff.
Negative Reviews
- A few reviewers express frustration with the company's decisions, such as dropping coverage or deeming a vehicle totaled.
- One reviewer had a poor experience with an agent, Diana, who was perceived as aggressive and defensive.
- Another reviewer felt that the office did not provide adequate support during the claims process.
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