Protecting what matters most, one policy at a time.
Welcome to our office, where we provide a wide range of insurance services to our valued clients. As a State Farm Agent, I, Sarah Tilson-Miano, have been serving the New River Valley for over 30 years. With a strong passion for helping others, my team and I strive to deliver exceptional customer service, ensuring that our clients' insurance needs are thoroughly assessed and met.
Our Services
At our office, we offer a comprehensive range of insurance products to cater to our clients' diverse needs. Our product portfolio includes:
- Auto Insurance: We provide comprehensive coverage for your vehicle, including liability, collision, and comprehensive coverage.
- Homeowners Insurance: Protect your most valuable asset, your home, with our comprehensive homeowners insurance policies.
- Renters Insurance: If you're a renter, we offer affordable renters insurance to protect your personal belongings.
- Life Insurance: Ensure your loved ones' financial security with our whole, term, universal, or final expense life insurance policies.
- Business Insurance: We provide commercial auto insurance, fire insurance, and liability insurance for small businesses.
- Health Insurance: Our health insurance policies cater to individuals, families, and small businesses.
About Me
As a second-generation State Farm Agent, I've seen firsthand the importance of having the right insurance coverage. With over 30 years of experience, I've developed a comprehensive knowledge of the industry, ensuring that my clients receive the best possible service. I'm a hometown girl, born and raised in the New River Valley, and I'm passionate about helping my neighbors and friends protect their most valuable possessions.
How We Can Help
Whether you're looking to refresh your insurance coverage or explore new options, my team and I are here to guide you every step of the way. We'll work closely with you to understand your unique needs, providing personalized recommendations and expert advice. Our office hours are Monday to Friday from 9:00 am to 5:00 pm, and we also offer evening and weekend appointments by appointment.
Office Information
Office Address: 7378 Peppers Ferry Blvd, Radford, VA 24141-8856
Phone: (540) 639-3810
Email: SarahTilson-Miano@statefarm.com
Hours: Monday to Friday, 9:00 am to 5:00 pm, Evening and weekend appointments by appointment.
Exceptional Customer Service
The reviews for Sarah's State Farm agency are overwhelmingly positive, with every reviewer giving a 5-star rating. The common theme throughout the reviews is the exceptional customer service provided by the staff, particularly Kimberly, Kim, Sarah, and Taylor. Reviewers praise their kindness, responsiveness, and willingness to help with questions and issues.
Attention to Detail and Professionalism
Many reviewers highlight the attention to detail and professionalism of the staff. From helping with insurance options to resolving claims, the staff is consistently described as knowledgeable, patient, and courteous.
Going the Extra Mile
Several reviewers have had unexpected life events, such as a house fire, and the staff has gone above and beyond to assist them. This includes providing temporary housing, helping with claims, and offering emotional support.
Long-Term Relationships
Many reviewers have been with the agency for years, and some have even recommended it to others. The long-term relationships and trust built with the staff are a testament to their dedication to customer service.
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