Honoring Life's Journey, One Family at a Time.
At Sarah L. Carter's Funeral Home, we understand that losing a loved one is one of the most difficult experiences you will ever face. That's why our compassionate and experienced staff is dedicated to providing exceptional service and support to guide you through this challenging time. Our family-owned business is committed to delivering personalized care, attention to detail, and a deep understanding of the emotional needs of those who are grieving.
Our Story
Sarah L. Carter's Funeral Home is a family-owned business that has been serving the Jacksonville community for generations. Under the leadership of Sarah L. Carter, our staff is trained to provide empathetic guidance and support to families as they navigate the funeral planning process. We are committed to doing everything we can to provide the most meaningful memorial experience possible, whether you are planning a traditional funeral or a memorial service.
Our Services
Our funeral home offers a wide range of services to meet the unique needs of each family we serve. From traditional funeral services to cremations, memorial services, and pre-planning, we are dedicated to ensuring that every detail is meticulously planned and executed with care. Our staff is trained to assist with every aspect of the funeral planning process, including death certificates, funeral payment policy, clothing item lists, family car listings, waivers of rights, special request forms, cremation authorization forms, and assignment of rights.
Our Staff
Our staff is comprised of experienced and compassionate professionals who are dedicated to providing exceptional service and support to families during their time of need. From our funeral directors to our support staff, every member of our team is committed to delivering personalized care and attention to detail.
Testimonials
Many families have entrusted us with the care of their loved ones, and we are honored to have received countless testimonials from families who have experienced our exceptional service and support. We are proud to share these testimonials with you, as they are a testament to our commitment to providing exceptional service and support.
Our Locations
We have two convenient locations to serve you: Southside Chapel at 2212 Emerson Street, Jacksonville, FL 32207, and Northside Chapel at 6665 New Kings Road, Jacksonville, FL 32219. Both of our chapels are designed to provide a peaceful and comforting environment for families as they say their final goodbyes.
Overall Experience
The majority of reviewers had a positive experience with Sarah L. Carter's Funeral Home, praising the staff's kindness, professionalism, and attention to detail.
Service and Staff
Reviews highlighted the excellent service provided by Sarah Carter and her staff, with many commenting on their kindness, compassion, and warmth during a difficult time. The staff were described as professional, genuine, and empathetic.
Facilities and Atmosphere
The funeral home's atmosphere was described as peaceful and calming, with one reviewer feeling like they were in a home setting.
Special Mention
Sarah Carter was personally praised by many reviewers, with some describing her as a "sweet lady, " "woman of God, " and "number one" in their experience.
Issues with Service
A few reviewers experienced issues with the service, including denied requests, unkept appointments, and a lack of warmth and concern. One reviewer was dissatisfied with the driver's behavior and tardiness.
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