At Doug Thompson Orthodontics, we pride ourselves on being an exceptional provider of orthodontic care in the Kansas City area. With a rich history dating back to 1947, our family-run practice has established a reputation for delivering exceptional results while providing a personalized experience for each and every patient.
As our practice continues to evolve, we remain committed to staying at the forefront of orthodontic technology and techniques, ensuring that our patients receive the most effective and efficient treatment available. Our practice is dedicated to creating an environment where patients feel comfortable, relaxed, and informed throughout their orthodontic journey.
Our Services
At Doug Thompson Orthodontics, we offer a wide range of services to cater to the unique needs of each patient. From traditional braces to Invisalign, Clarity Advanced clear braces, and Incognito lingual braces, we have a variety of treatment options to choose from. Our experienced and skilled team works closely with each patient to develop a personalized treatment plan that meets their specific needs and goals.
Orthodontic Treatment Options
Our practice offers several effective orthodontic treatment options to address a range of oral health concerns. Whether you are a child, teenager, or adult, we have a treatment option that suits your unique needs. Our orthodontic services include:
- Traditional Braces
- Invisalign
- Clarity Advanced Clear Braces
- Incognito Lingual Braces
- Dentofacial Orthopedics
- TMJ-TMD Surgical Orthodontics
Our Approach
At Doug Thompson Orthodontics, we recognize that every patient is unique and deserves personalized care. Our experienced and friendly team is committed to providing an exceptional patient experience that meets each patient's unique needs. We take the time to listen to your concerns, explain the treatment process, and address any questions or concerns you may have. Our goal is to make your orthodontic care experience as comfortable, efficient, and rewarding as possible.
Meet Our Team
Our team is comprised of experienced and dedicated professionals who share a passion for delivering exceptional orthodontic care. Our team includes Dr. Douglas Thompson, a board-certified orthodontist with over 70 years of experience, and our skilled and compassionate staff. We pride ourselves on our commitment to excellence, and we strive to build lasting relationships with each patient we serve.
Contact Us
If you are interested in learning more about our orthodontic services or would like to schedule a complimentary consultation, please do not hesitate to contact us. We look forward to working with you and welcoming you to our orthodontic family.
Patient Communication and Responsiveness
Many reviewers have expressed dissatisfaction with the communication and responsiveness of the orthodontic office. One reviewer, QueenCinnamonEssence, had a disappointing experience with the receptionist, Paula, who was rude and unhelpful when they called to explain a late arrival. Another reviewer, Stephanie DuCharme, had a similar experience and was not told that their insurance was out of network until after diagnostics were completed.
Insurance and Billing Issues
Insurance and billing issues seem to be a common problem at this orthodontic office. Stephanie DuCharme's family was not told that their insurance was out of network and was charged a significant amount out-of-pocket. QueenCinnamonEssence's reviewer also had an issue with insurance, feeling that the office did not prioritize their patient's needs when they needed to reschedule an appointment.
Positive Reviews
However, not all reviews were negative. Many reviewers had positive experiences with the orthodontic office, praising the professionalism and friendliness of the staff. Travel S. and Elizabeth Largent both gave the office 5-star reviews, citing great service and accommodating staff. Story Time With Sarge and Lavada Gleissner also praised the office, highlighting the warm welcome and respect shown to their children.
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