Transforming Your Home, One Project at a Time
At Fred's Heating and Air, we're dedicated to providing top-notch heating and cooling services to the greater Omaha area. As a family-owned and operated business for nearly 40 years, we've built a reputation for honesty, integrity, and trust in all that we do. Our team of friendly technicians and installers take genuine pride in their work, prioritizing your comfort and satisfaction above all else.
Our Services
Our comprehensive suite of services is designed to meet the unique needs of residential and commercial customers alike. From routine maintenance and repair to installation and replacement, we've got you covered for all your heating and cooling needs. Our emergency service is available 24/7, ensuring that you're never left in the cold or sweltering heat.
Heating Services
We understand the importance of a reliable heating system, especially during the harsh winter months. That's why we offer a range of heating services, including maintenance, repair, and replacement. Our experienced technicians can diagnose and fix issues with your furnace, heat pump, or other heating equipment, ensuring that you stay warm and cozy throughout the season.
Cooling Services
When the summer heat kicks in, a healthy cooling system is essential. Our team offers a variety of cooling services, including maintenance, repair, and replacement, to keep your home or business comfortable and energy-efficient. From routine tune-ups to installation of new systems, we've got the expertise to get the job done right.
Indoor Air Quality
At Fred's Heating and Air, we're committed to improving indoor air quality for our customers. Our team offers a range of air quality services, including humidifiers, dehumidifiers, air cleaners, and air purification products, to create a healthier and more comfortable indoor environment.
Why Choose Fred's?
So, what sets us apart from the competition? For starters, our repair-first approach ensures that your needs come before sales, with technicians not incentivized by commissions. We're dedicated to making first-time customers into lifelong customers, upholding values of honesty, integrity, and trust in all that we do. With transparent pricing, upfront and clear, and no hidden fees or surprises, you can trust that you're getting the best service at a fair price.
Overall Experience
The overall experience with Fred's Heating and Air is positive, with many customers expressing satisfaction with the company's services. The technicians are described as knowledgeable, friendly, and efficient, with many customers appreciating their prompt responses and thorough explanations of the work being done.
Positive Aspects
- Efficient Service: Many customers praised the company's quick response times and efficient service, with some even receiving same-day appointments.
- Knowledgeable Technicians: Technicians are described as knowledgeable and friendly, taking the time to explain the work being done and offering helpful advice.
- Customer Service: The company is commended for its excellent customer service, with customers feeling valued and respected.
- Quality of Work: The quality of work is high, with customers reporting that their heating and air systems are working well after being serviced or replaced by Fred's.
Negative Aspects
- Diagnostic Fee: One customer was dissatisfied with being charged a diagnostic fee without receiving any meaningful solutions or recommendations.
- Poor Communication: Another customer was unhappy with the cancellation of a service call and the subsequent delay in receiving assistance.
- Ineffective Solution: One customer reported that a whole-home humidifier installed by Fred's did not work as expected, and the service technician did not provide a satisfactory solution.
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