Our Vision
Wilson Care Group envisions a future where individuals can achieve their highest level of independence, health, and well-being in the comfort and familiarity of their own homes or our supportive senior living facility.
Our Mission
We are dedicated to providing compassionate and professional healthcare services that empower individuals to live fulfilling lives. We offer:
Homecare Services
- Skilled nursing care for a range of medical conditions
- Nurse aides and lifestyle aides for assistance with daily tasks and companionship
- Rehabilitation and therapeutic services to restore functionality and independence
- Medication management and monitoring
Senior Living
- Compassionate and personalized care in a warm and nurturing environment
- Assistance with daily living activities and medical needs
- Social and recreational activities to foster engagement and well-being
- Memory care programs to support individuals with dementia and other cognitive challenges
Founded on Quality and Care
Our founder, Shelley Wilson, has a personal understanding of the importance of quality homecare. Her unwavering dedication and commitment to compassionate care have driven the success of Wilson Care Group for over 25 years. We are guided by these core values:
- Compassion: We treat each client with dignity, respect, and individualized attention.
- Integrity: We uphold the highest ethical standards and deliver transparent care.
- Empowerment: We encourage clients to actively participate in their care and make informed decisions.
- Collaboration: We work closely with families, caregivers, and the community to provide holistic care.
Partnering for Success
At Wilson Care Group, we believe in building strong partnerships. We collaborate with:
- Healthcare professionals
- Home care agencies
- Senior living communities
- Community organizations
By working together, we can create a comprehensive and coordinated care network that meets the diverse needs of our clients.
Concerns with Caregivers and Scheduling
Several reviewers expressed frustration with the caregivers provided by the company, citing instances of unprofessional behavior, lack of care, and unreliability. One reviewer reported a caregiver who smelled of marijuana, while another mentioned a caregiver who spent the whole time watching TV instead of attending to the client. Another reviewer mentioned that caregivers were often replaced without notice, leading to inconsistent care.
Lack of Accountability and Communication
Reviewers also expressed frustration with the company's lack of accountability and communication. One reviewer reported that despite reporting issues with a caregiver, no investigation was conducted and no alternative caregivers were offered. Another reviewer mentioned that schedulers were unhelpful and seemed unconcerned with resolving issues.
Professionalism and Trust Issues
Some reviewers questioned the professionalism and trustworthiness of the company, with one reviewer suggesting that online reviews may be written by staff members to boost ratings. Another reviewer mentioned that schedulers were manipulative and intimidating to workers.
Positive Experiences
On the other hand, some reviewers reported positive experiences with the company, citing friendly and helpful staff, professional caregivers, and a willingness to accommodate their needs.
Employee Perspective
One reviewer, who worked for the company, mentioned that while they enjoyed working with clients, the job was challenging due to the heavy workload and lack of sleep.
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