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Your Comfort is Our #1 Priority

At Smith Services, we are passionate about providing exceptional heating, air conditioning, and indoor air quality services to our customers in Vero Beach, Indian River Shores, Sebastian, Palm Bay, Melbourne, Port St. Lucie, Fort Pierce, Stuart, Palm City, and Hobe Sound. Our team of experienced technicians is dedicated to ensuring your home or business stays comfortable and healthy year-round. With over 40 years of experience, we have earned a reputation for delivering top-notch services that meet the unique needs of our customers.

Our History

Smith Services, Inc. was founded in 1974 as Smith Heating & Air Conditioning. Over the years, we have grown through acquisitions and expansions, becoming one of the leading HVAC service providers in the region. Today, we are proud to offer a comprehensive range of services, including HVAC repair, maintenance, and installation, indoor air quality solutions, dryer vent cleaning, duct cleaning and sanitizing, and Wi-Fi and smart thermostats.

Our Mission

Our mission is to provide innovative solutions that improve indoor air quality, comfort, and energy efficiency for our customers. We are committed to delivering exceptional customer service, building long-term relationships, and exceeding our customers' expectations. Our team of experts is dedicated to staying up-to-date with the latest technologies and industry developments, ensuring that our customers receive the best possible service.

Our Services

We offer a wide range of services designed to meet the unique needs of our residential and commercial customers. Our services include:

  • HVAC Repair Services: Our team of experienced technicians is available 24/7 to provide emergency heating and air conditioning repairs when you need them most.
  • HVAC Maintenance Services: We offer regular maintenance services to ensure your heating and air conditioning systems are running efficiently and effectively.
  • Indoor Air Quality Solutions: We provide solutions to improve indoor air quality, including air purification, humidity control, and ventilation services.
  • Duct Cleaning and Sanitizing: We offer duct cleaning and sanitizing services to remove dust and contaminants from your ductwork, improving indoor air quality and system efficiency.
  • Wi-Fi and Smart Thermostats: We install and configure Wi-Fi and smart thermostats to provide you with convenient temperature control and energy savings.

Our Team

Our team is the backbone of our organization. We pride ourselves on having a professional and courteous staff that is dedicated to providing exceptional customer service. Our team includes experienced technicians, managers, dispatchers, and customer service representatives who work together to ensure that our customers receive the best possible service.

Our Values

At Smith Services, we value our customers, our employees, and the community we serve. We believe in building long-term relationships, providing exceptional customer service, and giving back to the community. Our values include:

  • Customer satisfaction: We strive to exceed our customers' expectations in every interaction.
  • Teamwork: We believe that our team is our greatest asset, and we work together to achieve our goals.
  • Integrity: We operate with integrity, honesty, and transparency in everything we do.
  • Community involvement: We are committed to giving back to the community through charitable donations, sponsorships, and volunteer work.
Reviews
Positive: Several reviewers praised Smith Services for their professional and efficient technicians, prompt service, and helpful maintenance program.
Negative: Some reviewers reported issues with incomplete or inadequate service, misdiagnosis, and poor customer service, leading to frustration and disillusionment with the company.

Positive Experiences

  • Several reviewers had positive experiences with Smith Services, praising their technicians for being professional, knowledgeable, and efficient.
  • Many reviewers appreciated the prompt service, with some technicians arriving ahead of schedule.
  • A few reviewers mentioned that the company's regular maintenance program was helpful in preventing major issues with their HVAC systems.

Negative Experiences

  • Some reviewers had negative experiences with Smith Services, citing issues with incomplete or inadequate service, misdiagnosis, and lack of follow-up.
  • A few reviewers reported being overcharged or not receiving refunds for services not completed.
  • Some technicians were criticized for being unprofessional or not taking safety concerns seriously.

Mixed Reviews

  • One reviewer had a generally positive experience but noted that the company's service times can be unpredictable due to the distances technicians travel.
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