Transform Your Smile, Boost Your Confidence
At Rivoli Orthodontics, we are passionate about creating beautiful, healthy smiles that boost confidence and enhance overall dental health. Our team of skilled orthodontists and staff are committed to providing exceptional care and personalized treatment plans that cater to the unique needs of each patient. With state-of-the-art technology and a friendly atmosphere, we prioritize patient comfort and satisfaction to ensure every visit is a step towards a straighter, healthier smile.
Our Mission
Our mission is to provide top-notch orthodontic care that exceeds patient expectations. We understand that a straight, well-aligned smile not only enhances appearance but also promotes optimal dental health. As such, we are dedicated to creating a welcoming and supportive environment where patients of all ages can feel comfortable and confident in their orthodontic journey. Whether you're a child, teenager, or adult, we are committed to helping you achieve the brightest and most beautiful smile possible.
Our Services
At Rivoli Orthodontics, we offer a range of orthodontic services designed to cater to the unique needs of our patients. Our services include:
- Clear Aligners: A discreet and convenient orthodontic option for patients who prefer a more subtle approach to straightening their teeth.
- Early Orthodontic Treatment: Early intervention to prevent future orthodontic problems and promote optimal oral health in children.
- Braces: Traditional orthodontic treatment for patients who require more comprehensive correction.
- TMJ Pain Treatment: Specialized care for patients experiencing jaw pain and discomfort.
Meet Our Orthodontists
Our team of experienced and compassionate orthodontists is led by Dr. Peter Rivoli, a highly skilled and experienced professional with a passion for orthodontics. Dr. Rivoli has been practicing in Rochester, NY, since 1989 and has treated patients of all ages. He is dedicated to helping patients improve their bite and straighten their teeth, and his commitment to quality care has earned him a reputation as an industry leader.
What Our Patients Say
Don't just take our word for it! Our patients rave about their experiences at Rivoli Orthodontics:
- "I am very impressed with Dr. Rivoli and his staff. They are very professional and personable. I enjoy my visits and am very pleased with the results thus far." - Bill R.
- "I have had a great experience so far! The staff is friendly, and I am able to get appointments at convenient times. I am happy with the progress I have seen so far!" - Brian C.
- "Incredible staff and practice altogether! Dr. Peter and the staff members are friendly, efficient, and make for a very comfortable and positive experience at each appointment. Couldn't be happier with my treatment and end results!" - Kate C.
Common Issues with Scheduling and Billing
Multiple reviewers reported issues with scheduling, including incorrect appointment times, cancelled appointments without notification, and difficulties getting scheduled for appointments.
Poor Customer Service
Many reviewers reported poor customer service, including rude staff, unhelpful secretaries, and a general lack of concern for patient needs.
Concerns with Hygiene and Safety
One reviewer expressed concern about the cleanliness of the office and the lack of adherence to COVID-19 protocols, including staff not wearing masks properly.
Unprofessional Behavior
Several reviewers reported unprofessional behavior from staff, including vindictiveness, rudeness, and a lack of empathy.
Dissatisfaction with Treatment
Some reviewers reported dissatisfaction with the treatment they received, including prolonged treatment times, incorrect use of aligners, and poor results.
Positive Experiences
On the other hand, a few reviewers reported positive experiences, including prompt appointments, detailed explanations of treatment, and good results.
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