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At Drain Doctor, LLC, we take pride in being the go-to experts for all your sewer and drain cleaning needs in Nashville. With over 25 years of experience, our locally owned and operated company has built a reputation for providing fast, reliable, and affordable services to both residential and commercial clients.
Our Services
As a full-service sewer and drain cleaning company, we offer a wide range of services designed to solve all your drainage problems. Our experienced technicians are equipped with the latest technology and tools to provide effective solutions for your sewer and drain cleaning needs. From routine maintenance to emergency repairs, we're committed to delivering exceptional service and exceeding your expectations. Our services include:
- Residential and Commercial Sewer Cleaning
- Drain Cleaning
- Water Jetting
- Video Inspection
Our Approach to Drain Cleaning
At Drain Doctor, LLC, we understand the importance of using the right tools and techniques to get the job done efficiently. That's why we use cable machines and augers to clean all drains. We also offer camera inspection and high-pressure water jetting for tough drains, large mains, and preventative maintenance. Our goal is to provide a comprehensive solution that meets your specific needs.
Video Inspection
Our state-of-the-art camera inspection technology allows us to locate breakages, joints, roots, and other debris in your sewer and drain systems. We'll provide a DVD copy of the inspection upon request, so you can see the issue for yourself.
High-Pressure Water Jetting
Our high-pressure water jetting equipment is capable of reaching pressures of up to 4000-PSI @ 14 GPM, making it ideal for thoroughly cleaning sewers, drains, and pipelines of clogs, roots, and debris.
Our Commitment to You
At Drain Doctor, LLC, we're committed to providing exceptional service, 24 hours a day, 7 days a week. We understand the importance of responding quickly to emergency situations and are dedicated to finding efficient solutions to your sewer and drain cleaning needs.
Excellent Service and Professionalism
The majority of reviews praise the professionalism, kindness, and quick service of the technicians from Drain Doctor. Many reviewers mention the company's ability to resolve issues efficiently, often in a timely manner, and at a reasonable cost. The technicians, particularly Wayne, are frequently complimented on their expertise, politeness, and willingness to explain the problems and solutions.
Effective Solutions and Fair Pricing
Reviewers appreciate the company's ability to identify and solve problems quickly, often using specialized equipment like cameras to locate issues. Many praise the reasonable pricing, with some noting that the cost was lower than expected.
Positive Experiences
Several reviewers express gratitude for the company's services, emphasizing the importance of honesty, transparency, and excellent customer service. Some reviewers explicitly recommend Drain Doctor and express their intention to use the company again in the future.
Negative Experiences
However, a few reviewers report negative experiences, including issues with pricing, miscommunication, and disagreements over the scope of work. Some reviewers express frustration with the company's response to their concerns, citing poor customer service and a lack of transparency.
Areas for Improvement
Some reviewers suggest that the company could improve by being more transparent about pricing and services, ensuring that technicians are better equipped to handle certain types of jobs, and providing clearer communication about the scope of work and any additional costs.
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