Improving the quality of your family's water, one filter at a time.
At Brooks Automotive Inc, we pride ourselves on being your neighborhood car care center. Since 1997, our Father and Son business has been dedicated to providing top-notch auto repair and maintenance services to families across our area. Our team of ASE-certified technicians is committed to delivering exceptional workmanship and customer service, ensuring that your vehicle is running at its best.
Our Services
We offer a wide range of auto repair services, including:
Axle & CV Joint Repair
Belts & Hoses
Brake Repair
Climate Control Systems
Cooling System Repair
Diesel Engine Repair
Differential Repair
Electrical and Electronic Systems
Engine Diagnostics and Performance
Exhaust System Repair
Four Wheel Drive System
Lube, Oil & Filter Change
Preventive Maintenance
Starting, Charging & Batteries
Steering and Suspension System
Tire Pressure Monitoring System (TPMS)
Tire Services
Transmission Repair
Wheel Alignment
Our Commitment
At Brooks Automotive Inc, we are committed to providing the best possible experience for our customers. We believe in integrity, honesty, and transparency in all our dealings. We strive to build long-term relationships with our customers, based on trust, reliability, and exceptional service.
Why Choose Us
Here are just a few reasons why you should choose Brooks Automotive Inc for your auto repair needs:
Nationwide Warranty: Our NAPA Peace of Mind Warranty provides you with added peace of mind, knowing that your qualifying repair is covered.
ASE-Certified Technicians: Our technicians are trained and certified to ensure that your vehicle is repaired to the highest standards.
State-of-the-Art Facilities: Our repair shop is equipped with the latest tools and technology to ensure accurate and efficient diagnosis and repair.
Customer-Focused: We take the time to listen to your concerns and answer your questions, ensuring that you feel comfortable and informed throughout the repair process.
Get in Touch
We would love to hear from you! Whether you need a routine oil change or a more complex repair, our team is here to help. Contact us today to schedule a service appointment or learn more about our services.
Communication and Customer Service
Almost all reviewers praised Brooks Automotive for their exceptional communication and customer service. The team was described as friendly, polite, and professional. They kept customers informed throughout the repair process, and some reviewers appreciated the same-day or expedited service.
Mechanical Expertise
Reviewers praised the mechanics' skills, with many mentioning that they were able to diagnose and fix issues quickly and efficiently. Some reviewers even compared the shop to others in the area, stating that Brooks Automotive stood out for its honesty and professionalism.
Timing and Turnaround
Many reviewers noted that Brooks Automotive was able to get their vehicles in and out quickly, with some repairs being completed in a matter of hours. This was particularly appreciated by customers who needed their vehicles promptly for work or other important commitments.
Honesty and Integrity
Several reviewers commended Brooks Automotive for its honesty and integrity. The team was described as transparent and upfront about the repairs needed, and some reviewers appreciated that the shop did not oversell unnecessary services.
Negative Comments
There were only two negative reviews, with one reviewer criticizing the customer service on the phone (describing the staff as "rude for no reason") and another reviewer noting that the shop could improve its customer service ("could use a brush up"). Neither of these reviewers left an update after their initial review, so it's unclear how their issues were resolved.
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