Aggressive & Experienced Advocate For Your Rights
At Phoenix Air Conditioning, LLC, we're proud to be a family-owned and trusted HVAC and A/C repair company serving Palm Beach County and Martin County. Our team of experts is committed to providing unparalleled service, ensuring that our customers receive the best possible experience. With a focus on quality, safety, and efficiency, we strive to exceed your expectations in every aspect of our work.
Our Story
Our journey began with a simple yet profound goal: to provide top-notch HVAC services that prioritize our customers' needs and preferences. Since then, we've grown into a reputable and reliable company, dedicated to building long-lasting relationships with our clients. Our technicians are meticulously trained, licensed, and certified to tackle a wide range of tasks, from heating and cooling to air quality, thermostats, attic insulation, and ductwork services. We proudly partner with renowned manufacturers like Carrier, Lennox, Amana, Goodman, and Rheem to deliver cutting-edge solutions tailored to your unique requirements.
Our Services
As your trusted HVAC experts, we offer a comprehensive range of services designed to cater to your every need. From new installations and replacements to seasonal maintenance and repairs, our team is equipped to handle it all. Our services include:
- Heating and cooling repairs, installations, and maintenance
- Air conditioning repair, installation, and maintenance
- Ductless HVAC and heat pump solutions
- Indoor air quality assessments and improvements
- Duct repair, cleaning, and sealing
- Attic insulation and WiFi thermostat installations
- Energy-saving solutions and more
Why Choose Us?
At Phoenix Air Conditioning, LLC, we're committed to delivering exceptional customer service, prompt responses, and personalized attention to detail. Our technicians undergo rigorous training, drug testing, and background checks to ensure your safety and peace of mind. We're available 24/7 to address your concerns, and our phones are always answered by a friendly, knowledgeable representative. We're proud of our reputation for excellence and look forward to the opportunity to serve you.
Positive Reviews
The company, Phoenix Air Conditioning, received many positive reviews from customers who were satisfied with their services. Many reviewers praised the professionalism, knowledge, and courtesy of the technicians, particularly Jordan Henry, Spencer, and Trey. Customers appreciated the prompt response, thorough explanations, and fair prices. Some reviewers mentioned that the company went above and beyond to ensure their satisfaction, even fixing issues that were not part of the original service request.
Negative Reviews
However, some customers had negative experiences with Phoenix Air Conditioning. One reviewer, Sean Scott, had a prepaid service contract, but the company failed to show up for the scheduled appointment and did not return calls. Another reviewer, Stitch By Stitch, paid for a coil replacement, but the company failed to follow up, and the reviewer had to file a claim with their credit card company. Esteban had a poor experience with a technician who did a quick assessment, recommended an expensive replacement, and left the system exposed to the elements.
Common Issues
The negative reviews highlight common issues with the company's service, including poor communication, lack of follow-up, and unreliable technicians. Some reviewers mentioned feeling ignored or dismissed by the company, which led to frustration and disappointment.
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