Best Plumbing Work We've Ever Had Done!
At My Favorite Plumber, we are a family-owned and operated business serving Chester, Delaware, and Montgomery Counties since 1989. Our growth and success have come as a result of our love for what we do. Our staff is made up of fully trained, friendly technicians who can get the job done right. We are constantly updating our technicians' education and can advise you on the best products and services for your situation. We specialize in all kitchen and bathroom fixture installations, remodels, service, and maintenance of all plumbing equipment.
Our Mission
The mission of My Favorite Plumber is to provide high-quality plumbing and heating service to residential and commercial customers in Chester and Delaware counties. Located in southeastern PA, My Favorite Plumber strives to improve the community it serves by volunteering locally and by its involvement in several charitable endeavors.
Our Services
We offer a variety of commercial and residential plumbing services. When you need flat-rate pricing, free estimates, and dependable professionals ready to serve, come to the plumbers you can trust. Our services include:
- Backflow Services
- Basement and Crawlspace
- Bathroom
- Heating and Cooling
- Kitchen
- Laundry Room
- Pipe Installation & Repair
- Septic Tank/Sewer
- Water Heaters
- Water Wells and Pumps
What We Offer
We are dedicated to providing comprehensive plumber, electrician, and heating services. We offer:
- No fee local call-outs
- Reliable five-star rated service
- Affordable services with fixed-priced quotes
- Fully certified, accredited, and insured work
- 24/7 emergency cover
- Guarantees of up to two years
Poor Communication and unreliability
Many customers have had issues with the company's communication and reliability. Some reviewers experienced a lack of follow-up, with appointments being cancelled or not scheduled at all. Others were left waiting for hours or even days without any updates from the company.
Unprofessional Behavior
Some reviewers encountered unprofessional behavior from the company's staff, including the receptionist. They described the staff as careless, clueless, and unprofessional, with some even hanging up on customers.
Scams and Overcharging
One reviewer was scammed out of thousands of dollars and wasted months of their time due to the company's negligence and lack of motivation. Another reviewer was quoted an excessive price for a repair job and was charged a high service fee for the technician's visit.
Positive Experiences
On the other hand, some customers have had positive experiences with the company. They praised the professionalism, good communication, and upfront pricing of the technicians. Some reviewers were happy with the quality of work, and one reviewer even mentioned that the company did a fantastic job reviewing their entire water system and installing a new filtration system.
Technical Issues
Some reviewers experienced technical issues with the company's work, such as faulty installations and poor repairs. One reviewer mentioned that the company did not install unions, making it harder for them to check and replace the anode rod.
Be the first to review My Favorite Plumber.
Write a Review
