Service So Good You'll Crow About It!
At Hi-Way Towing, we're dedicated to providing top-notch towing and roadside assistance services to the good people of Tyler, TX, and surrounding areas. With over 40 years of experience, our family-owned and operated business has established itself as one of the premier wrecker services in East Texas. Our team of professional drivers and technicians are committed to delivering fast, friendly, and reliable service that exceeds our customers' expectations.
Our Services
We understand that being stranded on the side of the road can be a stressful experience. That's why we offer a comprehensive range of services designed to get you back on the move quickly and safely. Our services include:
- Towing: From light-duty to heavy-duty towing, we've got you covered. Our modern fleet of trucks is equipped with the latest technology to ensure safe and efficient transportation of your vehicle.
- Roadside Assistance: Whether you need a jump start, unlock service, or winch out, our qualified technicians are just a phone call away.
- Hauling: We cater to commercial and residential clients who require hauling services for heavy equipment, junk removal, and more.
Our Commitment
At Hi-Way Towing, we pride ourselves on our commitment to exceptional customer service. We believe that providing a positive experience is just as important as getting the job done efficiently. Our team is dedicated to ensuring that every customer interaction is prompt, courteous, and professional. We strive to build long-term relationships with our clients, and our goal is to make every customer feel valued and respected.
Our Fleet
We're proud to operate a modern fleet of trucks that are regularly maintained and equipped with the latest technology. Our vehicles are cleaned and serviced regularly to ensure a professional appearance and to minimize the risk of mechanical failure.
Call Us Today
If you're in need of towing or roadside assistance services in Tyler, TX, or surrounding areas, don't hesitate to contact us. Our friendly and knowledgeable staff are available 24/7 to assist you. Call us today at (903) 581-1821 to experience the Hi-Way Towing difference!
Overall Experience
The reviews of Hi-Way Towing are mixed, with some customers having a positive experience and others having a negative one.
Positive Experiences
Many customers have praised the company for their quick response, friendly and helpful drivers, and professional service. Some have also mentioned that the prices are reasonable and that the company goes above and beyond to help their customers.
Negative Experiences
However, several customers have reported having a negative experience with the company, particularly with the phone dispatcher. Many have described her as rude, unprofessional, and ill-mannered. Some have even reported being yelled at or hung up on. Additionally, some customers have complained about the company's pricing, saying that it is too high.
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