At The Jefferson, we're dedicated to providing a comfortable and convenient living experience for our residents. Our community is designed to exceed your expectations, with a range of amenities and services tailored to meet your unique needs and preferences.
Our Story
Located in the heart of Falls Church, Virginia, The Jefferson is a thriving community that offers a perfect blend of comfort, convenience, and accessibility. Our apartments are thoughtfully designed to provide a sense of home, with spacious walk-in closets, plush carpeting, and extra storage. Our residents enjoy a range of amenities, including a shimmering swimming pool, state-of-the-art fitness center, and outdoor barbecue area with extra parking for guests.
Our Services
We understand that every individual has unique needs and preferences, which is why we offer a range of services to make your life easier and more enjoyable. From convenient access to public transportation to a picnic area with barbecue facilities, we've curated a living experience that combines comfort, accessibility, and a sense of community.
Our Community
Our community is strategically located near The Pentagon, Rt. 7, Rt. 50, I-395, and I-95, making it easy to access major highways, shopping centers, public parks, and restaurants. We're committed to providing a welcoming and inclusive environment, with disability access and elevators for easy navigation throughout the community.
Why Choose Us
At The Jefferson, we're dedicated to providing a living experience that exceeds your expectations. Our team is committed to delivering exceptional customer service, ensuring that every resident feels at home. Whether you're looking for a studio, 1-bedroom, or 2-bedroom apartment, we have a range of options to suit your unique needs and preferences.
Resident Experiences at Jefferson Apartments
Poor Management and Maintenance
Residents have expressed frustration with the management and maintenance services at Jefferson Apartments. Some of the issues mentioned include frequent elevator malfunctions, lack of assistance, and rude behavior from the management. There have been reports of unaddressed maintenance issues, such as ceiling lights hanging down, mice and roach infestations, and broken amenities like the gym.
Uncooperative Leasing Office Staff
Several residents have complained about the uncooperative and unresponsive leasing office staff, except for a few individuals like Leo and Stevie who are described as friendly and helpful. Residents have reported feeling unheard and disregarded by the management, leading to stress and discomfort.
Pest Infestations and Unsanitary Conditions
Residents have reported experiencing pest infestations, including mice and roaches, which can pose health risks and create an atmosphere of unease. The lack of effective pest control and maintenance has led to unsanitary living conditions.
Positive Experiences
On a more positive note, some residents have praised the helpfulness and responsiveness of certain staff members, such as Leo, Stevie, Ishmael, and Haider. These staff members have been described as polite, friendly, and efficient in addressing resident concerns.
Complaints About Amenities and Fees
Residents have also complained about the lack of functional amenities, such as the gym, and the unexpected shutdown of utilities like water and heat. Additionally, there have been issues with billing and misinformation about the apartment complex's facilities.
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