Where customer service is our top priority!
A Family Tradition in Automotive Care
Pat's Auto Repair & Towing is a second-generation, family-owned NAPA AutoCare Center and AAA Approved Repair Facility serving Hastings, NE, Grand Island, NE, Red Cloud, NE, and surrounding areas. We pride ourselves on offering exceptional customer service and comprehensive automotive care, all with a personalized touch.
What Sets Us Apart?
At Pat's Auto Repair & Towing, we prioritize:
- Personalized Care: Every vehicle receives a digital inspection, allowing you to see exactly what our technicians see and receive detailed reports about your car's service needs.
- Family Values: We treat every customer like family, offering honest recommendations and transparent pricing.
- Comprehensive Services: From routine maintenance and tire services to major repairs and towing, we offer a wide range of services to keep you on the road.
- Customer Comfort: Free Wi-Fi, shuttle service, and complimentary custom sodas are just a few of the perks you'll enjoy while your vehicle is in our care.
Our Expertise and Services
With decades of experience and certified technicians, we handle all aspects of automotive care, including:
- General Repairs: Engine work, transmission repair, brake service, electrical repairs, and much more.
- Tire Services: Sales, installation, balancing, and alignment.
- Preventative Maintenance: Oil changes, tune-ups, and inspections to keep your vehicle running smoothly.
- Towing Services: Free in-town towing when you have repairs performed.
- NAPA AutoCare Center Benefits: Access to trusted parts, nationwide warranty, and exclusive discounts.
Our Commitment to You
Pat's Auto Repair & Towing is committed to delivering outstanding customer service, reliable repairs, and competitive prices. We believe in building lasting relationships with our customers and ensuring your complete satisfaction. Call us today to schedule an appointment and experience the Pat's Auto Repair & Towing difference!
Towing Disappointments
Several customers have had subpar experiences with this towing service. Beth S. took her car in to be fixed due to a leak in the air conditioning hose, but when she picked it up, the check engine light, which wasn't previously on, was now illuminated. This suggests a lack of attention to detail and potential mistakes in the repair process.
Towing Triumphs
On the other hand, John G. and Roger H. had positive experiences with this service. John's van got stuck in a ditch, but the tow truck driver, Todd, responded promptly and expertly extracted the vehicle without causing further damage. John praised Todd's professionalism, friendliness, and expertise. Roger H. also had a positive experience, citing good service and promptness from the company.
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