Protecting Your Sight, Enhancing Your Life
At Dr. Ellis R. Jones and Associates, our mission is to provide exceptional eye care services to individuals and families in Fort Worth, Texas. Our professional optometrists, led by Dr. Ellis R. Jones, are dedicated to delivering personalized service to each patient, ensuring that our community enjoys the best possible eye health and vision.
Our Commitment to Excellence
Our state-of-the-art facility is equipped with the latest technology, allowing us to offer comprehensive eye exams, emergency eye care, and specialized services such as pediatric eye exams, glaucoma testing, and contact lens fittings. We understand the importance of eye health and strive to provide the highest quality care, guidance, and expertise to our patients.
Our Eye Care Services
We offer a wide range of eye care services, including:
- Comprehensive eye exams to detect any eye problems or diseases
- Pediatric eye exams to ensure children's vision is developing correctly
- Emergency eye care for urgent eye-related issues
- Glaucoma testing and treatment to prevent vision loss
- Dry eye disease diagnosis and treatment
- Contact lens fittings and consultations
- Insurance plans accepted to make eye care more affordable
Our Dedicated Staff
Our team of eye care professionals is dedicated to providing exceptional service to every patient who walks through our door. We genuinely care about our patients' health and well-being, and we strive to create a warm and welcoming environment for all.
Why Choose Us
At Dr. Ellis R. Jones and Associates, we are committed to providing top-notch eye care services to our community. With our expertise, state-of-the-art technology, and dedication to exceptional service, we are confident that we can help you achieve the best possible eye health and vision.
Staff and Customer Service
The staff at the optometrist's office received mixed reviews. Some patients praised the staff for being pleasant, polite, and helpful, while others found them to be unprofessional, lackluster, and even rude. Some reviewers mentioned that the staff was chatting with each other instead of attending to customers, and one reviewer overheard them talking negatively about her behind her back.
Dr. Jones and the Medical Staff
Dr. Jones and the medical staff received overwhelmingly positive reviews. Patients praised Dr. Jones for being highly professional, knowledgeable, and caring. He was described as thorough, attentive, and skilled, and many reviewers appreciated his ability to explain complex information in a clear and concise manner. The medical staff was also commended for being courteous and efficient.
Efficiency and Wait Times
Several reviewers commented on the efficiency of the office, stating that appointments were prompt and wait times were minimal. Some reviewers appreciated the quick and thorough service, while one reviewer felt rushed and felt like they were on a "conveyor belt."
Communication and Patient Care
Some reviewers praised Dr. Jones and the staff for their excellent communication skills, citing their ability to listen and address concerns. However, a few reviewers felt that their questions were not fully addressed, and one reviewer felt that Dr. Jones barely answered their questions. Additionally, some reviewers with language barriers experienced difficulties communicating with the staff.
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