Transforming Your Skin, Transforming Your Life
Who We Are
At City Dermatology and Laser, we are committed to providing the highest quality skin care to our patients. Our team of expert dermatologists and medical staff are dedicated to helping you achieve your skin care goals. Our state-of-the-art facility is equipped with the latest technology and techniques to ensure you receive the best possible care.
What We Do
We offer a wide range of services to cater to your individual skin care needs. From medical dermatology to cosmetic treatments, our experienced team is dedicated to helping you achieve healthy, glowing skin. Our services include:
- Medical dermatology consultations and treatments for acne, eczema, psoriasis, and rosacea
- Cosmetic treatments such as Botox, chemical peels, CoolSculpting, and laser hair removal
- Facial fillings and lip augmentation
- Laser skin resurfacing and microneedling
- Pixel 8 radiofrequency and PRP for hair loss
- Sclerotherapy and Ultherapy treatments
Our Team
Our team at City Dermatology and Laser is led by Dr. Lana Long, a board-certified dermatologist with over 20 years of experience in the field. Dr. Long is joined by a talented team of medical professionals, including certified medical assistants, registered nurses, and licensed aestheticians. Our team is dedicated to providing you with exceptional patient care and ensuring that you receive the best possible results from your treatments.
Our Location
We are conveniently located in the heart of downtown Cincinnati, at the address of 580 Walnut St. Plaza Level (P0160) Cincinnati, OH 45202. We have relocated to a new state-of-the-art facility, offering ample parking and easy access by car or public transportation. Our door-to-door guide provides detailed directions to our location.
Patient Services
Our patient services include:
- Complimentary consultations with our dermatologists
- Personalized skin care plans tailored to your individual skin type and concerns
- Advanced treatment options using the latest technology and techniques
- Convenient scheduling and flexible appointment times
- Comfortable and clean facilities with ample parking
- Prompt and courteous staff to attend to your needs
Contact Us
Disappointing Experiences
The below reviews highlight a range of issues with the dermatology and laser treatment services offered.
False Promises and Overcharging
One reviewer, Adeshina Oluwatobi, had a disastrous experience with the clinic. They claim to have been promised a q-switch laser treatment but were actually given a pico laser treatment, resulting in overcharging and a worsening of their skin condition. The reviewer is upset about the lack of proper aftercare instructions and the clinic's aggressive pursuit of additional treatments to make up for the mistake.
Poor Customer Service
Meghan Arata had a terrible experience with the office staff, who were unfriendly and unhelpful. She had issues with the office's location and parking, and her interactions with the staff were unprofessional and dismissive.
Confusing Treatments
Sara Phillips's recent visits have been subpar compared to her past experiences with the clinic. She mentions an aggressive nurse who is rude and inflexible, making her question the clinic's commitment to customer care.
Glowing Reviews
On the other hand, several reviewers have had exceptional experiences with Dr. Long and the clinic. Reviews from Kelly Chipemba, Becky Hennigan, Danielle Patton, and Sarah Hill praise Dr. Long's expertise, professionalism, and willingness to address their concerns.
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