Our Story
Since 1952, Sheaner Insurance Agency has been dedicated to providing exceptional insurance services to individuals, families, and businesses in the Dallas/Fort Worth area of Texas. Founded by Herbert M. Sheaner Jr., our agency has been family-owned and operated for over 60 years. We take pride in our commitment to providing personalized attention, expert guidance, and tailored insurance solutions to meet the unique needs of our clients.
Our Services
We offer a comprehensive range of insurance services, including:
- Personal Insurance: Automobile, Homeowners, and Renters insurance to protect your personal belongings and assets.
- Business Insurance: Commercial insurance solutions for businesses of all sizes, including General Liability, Workers' Compensation, and Package policies.
- Specialty Insurance: Coverage for unique risks, such as Pet Insurance for dogs and cats, Bounce House Rentals, Vendors, Special Events, Sports Camps & Clinics, Automobile Salvage Yards, and more.
- Flood Insurance: Protection against flood-related damages and losses.
Why Choose Us?
At Sheaner Insurance Agency, we strive to provide exceptional customer service, expertise, and competitive pricing. Our experienced agents will work with you to:
- Review your existing coverage and identify gaps in coverage.
- Customize a policy that meets your specific needs and budget.
- Provide ongoing support and claims assistance.
Staying Ahead of the Curve
We stay up-to-date on the latest industry developments, including the COVID-19 pandemic, to ensure that our clients receive the best possible protection and service. Our agents are knowledgeable about the ever-changing insurance landscape and can help you navigate the complex world of insurance.
Get a Quote or Learn More
Contact us today to schedule a consultation or request a quote. Our friendly and knowledgeable agents are ready to help you find the perfect insurance coverage for your needs.
Excellent Customer Service
The reviewers praise the office staff, agents, and customer service of Sheaner Insurance Agency. They appreciate the friendly and helpful nature of the staff, who answer phones and respond to inquiries promptly. Many reviewers mention specific agents, such as Araseli, Elizabeth, Mike, Estella, and their teams, who are described as phenomenal, amazing, and knowledgeable.
Personalized Attention
Several reviewers highlight the personalized attention they receive from the agency. Elizabeth is mentioned by multiple reviewers for her exceptional service, explaining complex information and prioritizing their needs. Mike and his team are also praised for their quick responses and courteous communication.
Long-term Relationships
Many reviewers have been working with Sheaner Insurance Agency for years, often mentioning specific agents they have dealt with for decades. This long-term relationship is seen as a testament to the agency's commitment to customer satisfaction.
Responsive and Knowledgeable
Reviewers appreciate the agency's responsiveness to their insurance needs, both during and outside of regular business hours. They also praise the team's knowledge and ability to guide them through complex insurance matters.
Poor Experience
One reviewer, Susana Abundiz, had a negative experience with the agency, citing poor customer service and a lack of responsiveness to their concerns.
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