Protecting What Matters Most, One Policy at a Time.
At Knoxville Insurance Group, we understand that finding the right insurance coverage can be a daunting task. Our mission is to provide personalized service, tailored to your unique needs, and make the insurance buying process simple and hassle-free. With years of experience and a team of licensed agents, we've built strong relationships with over 20 insurance carriers to bring you the best rates on your personal and business insurance needs.
Our Services
We offer a wide range of insurance services, including:
- Personal Insurance: Home, Auto, Life, Renters, Disability, Pet, and more
- Business Insurance: Commercial, Workers Compensation, Landlord, and more
Our team of experts will work tirelessly to find the best coverage for you, at the best price. We're not just an insurance agency, we're your trusted advisors, dedicated to helping you protect what matters most.
Personalized Service
At Knoxville Insurance Group, we pride ourselves on our exceptional customer service. Our agents are licensed, knowledgeable, and always available to answer your questions and address your concerns. We take the time to understand your unique needs and tailor our services to meet your specific requirements.
Why Choose Us
- Unparalleled customer service
- Competitive rates from over 20 insurance carriers
- Expertise in personal and business insurance
- Personalized service tailored to your unique needs
Meet Our Team
Our team of licensed agents is dedicated to providing exceptional service and finding the best coverage for you. Meet our team members: Brooke Barton, Tiffany Martin, Luke Scealf, Greg Scealf, Spencer Kilcrease, and Karlie Harrell.
Overall Experience
The reviews highlight a mixed bag of experiences with Knoxville Insurance Group, with a majority of customers expressing satisfaction with the agency's services.
Positive Experiences
The majority of reviewers praised the agency's customer service, citing prompt responses, knowledgeable staff, and a willingness to go above and beyond to meet their needs. Many reviewers specifically mentioned the helpfulness of individual staff members, such as Lisa and Teri. The agency's ability to provide competitive rates and better coverage was also noted as a positive aspect.
Negative Experience
One reviewer, Melissa Durko, had a negative experience with the agency, citing rudeness and a lack of interest in helping her with her business insurance needs. She felt that the agency's inquiry form was unclear and that she was treated as if she didn't know what she was talking about.
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