At OnSchedule Auto Repair Center, we take pride in being a trusted destination for affordable, honest, and reliable auto repair services. Founded in 2009 by the Vu brothers, our center has grown to become a household name in Escondido, CA, thanks to our commitment to providing top-quality workmanship and exceptional customer service. Today, our business is run by a dynamic father-daughter duo, Huan Vu and Thuy Danganan, who bring a combined 35 years of experience in auto diagnostics and repair.
Our Story
Our story began with a simple vision - to provide honest and reliable auto repair services to the community. Over the years, we have worked tirelessly to build a reputation for excellence, earning the trust of our customers and establishing ourselves as a leading auto repair center in Escondido. Our team of skilled mechanics, led by Huan Vu, has the expertise to work on a wide range of vehicles and repairs, ensuring that our customers receive the best possible service.
Our Mission
At OnSchedule Auto Repair Center, our mission is to provide the best possible customer experience. We believe that our customers deserve nothing but the best, and we strive to deliver on that promise every day. Whether you need routine maintenance or complex repairs, our team is dedicated to helping you get back on the road as soon as possible. We take pride in our work and stand behind our services, offering a 12,000-mile or 12-month warranty on all repairs.
Our Services
We offer a comprehensive range of auto repair services, including brake inspections and repairs, electrical systems, cooling systems, suspension, transmission, engine repair, and more. Our team is trained to work on all makes and models, and we use only the highest-quality parts and materials to ensure that our customers receive the best possible service.
Why Choose Us
So, why choose OnSchedule Auto Repair Center? The answer is simple - we offer a unique combination of quality, affordability, and exceptional customer service. Our team is dedicated to providing the best possible experience, and we back our services with a 12,000-mile or 12-month warranty. We are also BBB certified, ensuring that our customers can trust us to do the job right.
General Overview
The reviews of OnSchedule Repair Shop are overwhelmingly positive, with every reviewer giving the shop a 5-star rating. The reviewers praise the shop's excellent customer service, competitive pricing, and high-quality workmanship.
Quality of Work
The reviewers consistently mention the shop's exceptional work quality. Ervin Torres, Merrisa Sutton, Lorelei O'Brien, and Adrian Montes all praise the shop's diligent and skilled mechanics. Michelle Rosa notes that the shop's team is "top-notch." Toni Ortega emphasizes that the shop treats vehicles like "babies."
Customer Service
The reviewers consistently praise the shop's customer service. Stan Anderson, Ervin Torres, and Michelle Rosa compliment the shop's friendly and helpful staff. Adrian Montes specifically praises the receptionist, noting that she is "beautiful" and "helpful." Typhoon mentions that Ken, the shop owner, is "willing to show you exactly what's happening to your car" and will provide accurate quotes.
Pricing
Ervin Torres, Merrisa Sutton, and Michelle Rosa all mention that the shop's pricing is "fair" and "reasonable."
Difficulty to Find
Lorelei O'Brien notes that it is "very difficult to find" a reliable repair shop in Southern California, implying that OnSchedule Repair Shop is a rare gem.
One Exception
Darren's review is the only negative one, citing a poor experience with a broken part and a lack of professionalism.
Conclusion
OnSchedule Repair Shop stands out for its exceptional customer service, high-quality workmanship, and competitive pricing. With the exception of one reviewer, the shop's customers are extremely satisfied with their experiences.
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