All Days: From 8 am To 11 pm
At Infinity Air LLC, we pride ourselves on being a reliable and trustworthy Las Vegas-based commercial HVAC company with over 70 years of combined experience in air conditioning and heating services, repair, replacement, and new installation in the residential and light commercial and industrial sectors. Our team of experts is dedicated to providing exceptional customer service, and we back our work with a 100% satisfaction guarantee.
Our Mission
Our mission is to set the standard in quality workmanship and exceptional customer service, ensuring that our customers receive the best possible experience when it comes to their heating, ventilation, and air conditioning needs. We strive to provide nonstop growth, strengthen our leadership, and realize world-class service. Our employees take your service needs first, creating a comfortable and cozy environment regardless of the climate.
Our Services
Infinity Air LLC offers a wide range of services, including air conditioning maintenance, heating, preventative maintenance, maintenance options, heat pumps, heater/furnace, hydronic systems, Wi-Fi thermostats, financing, and more. We can perform all aspects of HVAC, from basic air conditioning and heating service to minor and major repairs, replacement and installs for all types of HVAC systems, retro-fitting a new system in existing homes/commercial buildings, ground-up construction projects, remodel/tenant improvement projects, and everything in between.
Why Choose Us
At Infinity Air LLC, we partner with the most reputable brands, such as Lennox, Trane, and York, to provide better and faster service when installing, servicing, and replacing non-stock items. Our experienced technicians can install any and all brands of your choice, and we have built a great relationship with our partners to ensure that you receive an affordable product that's covered by what we believe to be the best product warranties in the heating and cooling industry.
Our Values
At Infinity Air LLC, we uphold the highest standards, are environmentally accountable, and drive for clean energy-efficient services. We care for our teams' health and safety and support the Las Vegas community in which we do business. Our background is rooted in the Las Vegas area, and 100% of the ownership, technicians, and sales have all been part of the community for over 30 years.
Company Performance
The reviews highlight the mixed performance of the companies, with some reviewers expressing satisfaction with the services received, while others reported negative experiences.
Positive Experiences
Multiple reviewers praised the prompt, professional, and courteous services provided by the technicians. They appreciated the honesty, knowledge, and communication skills of the technicians, who took the time to explain the issues and repairs. The companies were also commended for their punctuality, fair prices, and willingness to go above and beyond to ensure customer satisfaction.
Negative Experiences
On the other hand, some reviewers reported negative experiences, including fraudulent behavior, delayed repairs, and poor customer service. One reviewer claimed to have been defrauded of $55,000 and never received the promised services. Another reviewer expressed frustration with the company's reluctance to fix an AC unit immediately, leaving them without air conditioning in the middle of a hot summer.
Technician Performance
The reviews suggest that the performance of individual technicians can significantly impact the overall customer experience. Some technicians, such as Steve, Dominick, and Jonathan, were praised for their exceptional service, knowledge, and communication skills. On the other hand, some reviewers reported negative experiences with other technicians, citing poor customer service and delayed repairs.
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