Our Mission
At Climate Experts, we are committed to providing exceptional service and a rewarding work culture, one Climate Expert at a time. Our goal is to give our clients a one-of-a-kind experience that sets us apart from the competition. We believe that education is the foundation of our business, and we strive to provide the most thorough evaluations for air conditioning, heating, and indoor air quality in Melbourne, FL.
Our Services
At Climate Experts, we offer a wide range of services to meet your HVAC needs. Whether you need air conditioning installation, repair, or maintenance, we have you covered. Our services include:
- Air Conditioning: We provide top-of-the-line AC installation, repairs, and maintenance services. Our team of experts will ensure that your home is always cool and comfortable during the hot summer months.
- Heating: We offer heating installation, repair, and maintenance services to keep your home warm and cozy during the winter months.
- Indoor Air Quality: We provide solutions to improve the quality of the air you breathe, including air filtration systems, humidifiers, and dehumidifiers.
- Plumbing: Our team can handle all your plumbing needs, from water heater installations to drain cleaning and repairs.
- Duct Services: We offer duct installation, repair, and cleaning services to ensure that your ductwork is functioning efficiently.
Our Values
At Climate Experts, we value:
- Customer Service: We strive to provide exceptional customer service to ensure that our clients are satisfied with our work.
- Expertise: Our team of technicians are highly trained and certified to provide top-notch services.
- Innovation: We stay up-to-date with the latest technologies and innovations in the HVAC industry to ensure that our clients receive the best possible services.
- Integrity: We believe in honesty and transparency in all our dealings.
Our Maintenance Plans
We offer two maintenance plans to suit your needs:
- Gold Maintenance Value Plan: This plan includes two high-performance tune-ups, priority service, and a free service call.
- Platinum Maintenance Value Plan: This plan includes priority service, two high-performance tune-ups, free service calls, and discounts on repairs and new system installation.
Why Choose Us?
At Climate Experts, we stand out from the competition with our:
- 24/7 Service: We are available 24/7 to address any HVAC emergencies.
- A+ Rating: We have an A+ rating with the Better Business Bureau, ensuring that you can trust us with your HVAC needs.
- Over 2,500 5-Star Reviews: We have an impressive track record of satisfied customers who trust us with their HVAC needs.
- Proprietary Installation Steps: Our technicians follow proprietary installation steps to ensure that your HVAC system is installed correctly and efficiently.
Contact Us
If you have any questions or need assistance with your HVAC system, please don't hesitate to contact us. We are here to help you with all your HVAC needs.
Excellent Service and Professional Technicians
Many reviewers have praised Climate Experts for their excellent service, professionalism, and timely arrivals. Some reviewers have mentioned specific technicians, such as Connor Kaminski, Jon, and Chris, who have provided top-notch service and left them satisfied. Reviewers have also commented on the company's ability to correct previous issues with AC units and provide recommendations for new units.
Poor Customer Service and Additional Charges
On the other hand, a few reviewers have had negative experiences with Climate Experts. One reviewer, Darlene H., was charged an additional $200 for what she believed was a minor issue, as the company's yearly plans did not cover flushing the unit. Another reviewer, Adam Leppek, felt disbelieved by the technician and was charged for services that did not resolve the issue, which was eventually fixed by another company.
Additional Services and Communication
Several reviewers have praised Climate Experts for their communication and additional services, such as Chris and his helper providing excellent service and care for their property. Reviewers have also mentioned the company's willingness to explain things clearly and take extra measures to stay safe during the Covid-19 pandemic.
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