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Welcome to the Matt Rio State Farm Agency, your local team for insurance in Palm Coast, Bunnell, Flagler County, Hammock Dunes, and the surrounding areas. Our agency is dedicated to providing exceptional service and tailored insurance solutions to meet the unique needs of our clients.

As a proud State Farm agent, Matt Rio has over 100 years of combined experience in the agency. With a strong commitment to community building, our team is actively involved in the Flagler County Chamber of Commerce and has been recognized by State Farm for its achievements. Our agency is committed to helping our clients achieve their financial goals and protecting their loved ones with the right insurance coverage.

Our Services

We offer a wide range of insurance products and services, including:

  • Auto Insurance: Get a free quote for your car insurance needs, including comprehensive coverage for your vehicle.
  • Homeowners Insurance: Protect your most valuable asset with our comprehensive homeowners insurance policies.
  • Condo Insurance: Specialized insurance coverage for condominium owners, including property and liability protection.
  • Renters Insurance: Protect your personal belongings and liability with our renters insurance policies.
  • Business Insurance: Customized insurance solutions for businesses, including property, liability, and workers' compensation coverage.
  • Life Insurance: Term life insurance, whole life insurance, and universal life insurance options to meet your financial protection needs.
  • Health Insurance: Access competitive health insurance rates and coverage options for individuals and families.

Our Expertise

Our team is dedicated to staying up-to-date on the latest insurance trends and advancements in our industry. This expertise enables us to tailor insurance solutions that meet the unique needs of our clients. From understanding the intricacies of motorcycle insurance to the complexities of business insurance, we have the expertise to provide comprehensive coverage and guidance.

Community Involvement

As a committed member of the Flagler County community, our agency actively participates in local events, sponsorships, and charitable initiatives. We believe in giving back to the community that has supported us for decades.

Contact Us

We invite you to visit our office, call us at (386) 302-0366, or contact us online to discuss your insurance needs. Our knowledgeable agents are dedicated to providing personalized service and guidance to ensure you have the right coverage for your unique circumstances.

Reviews
Positive: The reviews highlight the exceptional customer service, efficiency, and personalized attention provided by Matt Rio's State Farm agency, particularly Denise, Tracy Monds, and Stephanie.
Negative: The reviews also highlight a negative experience with poor customer service from Mia Powell, who had issues with Matt's availability and staff knowledge.

Exceptional Customer Service

Reviews of Matt Rio's State Farm agency consistently praise the exceptional customer service provided by his staff, particularly Tracy Monds, Stephanie, and Denise. Many reviewers have noted that the staff is helpful, knowledgeable, and quick to respond to any queries or changes.

Efficient and Easy to Work With

Several reviewers have praised Matt Rio himself for his ability to explain complex insurance concepts in a clear and straightforward manner, as well as his ability to find the best solutions for his clients. Reviewers have also mentioned that his staff is always nice and polite, and that they are available for questions and follow up.

Personalized Attention and Care

Denise, in particular, has been praised for her friendly, caring, and helpful nature. Reviewers have noted that she is always available and willing to go the extra mile to ensure their needs are met. Tracy Monds has also been praised for her ability to provide excellent coverage for homeowners.

Negative Experience

One reviewer, Mia Powell, had a negative experience with Matt Rio's agency, citing poor customer service and a lack of advocacy for their clients. She reported that Matt was never in the office and that his staff was uninformed or indifferent.

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