At Five Star Towing in Long Beach, we're more than just a towing company - we're your trusted partners in providing top-notch roadside assistance and emergency towing services. As a proud part of the Long Beach community, we're committed to delivering fast, efficient, and reliable solutions to get you back on the road in no time. Our team of licensed and bonded technicians, along with our network of affiliated technicians, are dedicated to providing you with honest pricing, exceptional customer service, and a hassle-free experience.
Our Story
We launched Five Star Towing in Long Beach with a clear mission: to provide exceptional towing and roadside assistance services that exceed our customers' expectations. We were tired of the long waiting periods and unreliable services offered by other towing companies, so we decided to take matters into our own hands. We're proud to offer a 30-minute arrival time guarantee, ensuring that you get the help you need quickly and efficiently.
Our Commitment to Excellence
At Five Star Towing in Long Beach, we're committed to being the most reliable and trustworthy towing and roadside assistance service provider in town. We're available 24/7, 365 days a year, to ensure that you're never left stranded. Our team of experts is equipped with the latest technology and high-end equipment to tackle any roadside emergency or towing need. Whether you need a local or long-distance tow, a battery jumpstart, or a car lockout solution, we're here to help.
Our Services
We offer a comprehensive range of towing and roadside assistance services, including:
- 24/7 Roadside Assistance
- Emergency Towing
- Long Distance Towing
- Medium Distance Towing
- Local Distance Towing
- Flatbed Towing
- Heavy Duty Towing
- 24/7 Auto Locksmith
- High End Equipment & Up To Date Technology
Why Choose Us
At Five Star Towing in Long Beach, we pride ourselves on our honest pricing, reliability, and exceptional customer service. We work with all national insurance providers and offer direct billing to make the process as seamless as possible. Our team is dedicated to your safety and satisfaction, and we're committed to providing you with the best possible experience.
Overall Experience
The reviews are largely positive, with many customers praising the prompt and efficient service provided by the towing company. Many reviewers mentioned the helpfulness and professionalism of the technicians, with some even referring to them as "heroes" for their timely assistance.
Positive Reviews
The positive reviews highlight the company's quick response times, friendly and cooperative technicians, and efficient service. Many customers praised the company for arriving promptly and providing quality service, even on holidays.
Negative Reviews
However, some customers had negative experiences with the company, citing issues with pricing, communication, and reliability. Some reviewers complained of being quoted one price, only to be charged a higher amount, while others experienced long wait times or no-shows from the technicians. A few reviewers also expressed frustration with the company's communication, including difficulties with canceling services and unclear pricing policies.
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