Service Beyond the Expected
At Blair's Towing & Recovery, we've been delivering exceptional towing and roadside assistance services throughout Virginia since 1995. Family-owned and driven by a commitment to exceptional service, we stand ready 24/7 to help you navigate any roadside emergency.
A Company Built on Trust and Reliability
Our journey began with a vision to redefine the towing industry. We understood the need for more than just towing cars-we wanted to provide a comprehensive, trustworthy experience for every customer. Founded by R. Blair Gentry, with years of experience under his belt, Blair's Towing has built its reputation on "service beyond the expected."
Dedicated to Your Needs
From light-duty to heavy-duty towing, Blair's offers a comprehensive array of services to meet your needs. Our skilled team is trained to handle everything from routine lockouts and tire changes to recoveries from tough situations and specialized transport for high-end vehicles.
Our Services
- Emergency Towing: Efficient response for all your towing needs, regardless of the nature of the situation.
- Motorcycle Towing: Specialized care for your beloved motorcycle, ensuring its safe transportation.
- Special Services: Expertise in handling a variety of unique situations, including seacans, construction equipment, and toolboxes.
- Private Parking Enforcement: Efficient and reliable enforcement solutions for private property.
- Fleet and Commercial Accounts: Dedicated solutions for businesses with fleets or commercial vehicles.
Family Values at the Core
Throughout our journey, Blair's Towing has remained a family-owned business. This personal touch guarantees that every service we provide comes with a commitment to understanding your needs and exceeding your expectations.
Our unwavering dedication to service, reliability, and expertise has made us Virginia's leading towing and roadside assistance provider. We are always here to help, 24/7.
Reliability and Performance
The reviews suggest that Blair Towing has varying levels of reliability and performance. On one hand, some customers had positive experiences, such as Keith D. who praised the company's quick response and professionalism, and Syrita B. who appreciated the staff's friendliness and efficiency. On the other hand, some customers had negative experiences, such as Cynthia L. who described the company as unreliable and Mimi N. who had to wait for a long time to get an update on the status of her tow. Similarly, Rakeia A. had a frustrating experience with the company, citing unprofessional behavior and delayed responses.
Communication and Customer Service
The reviews highlight concerns about communication and customer service. Some customers felt that the company did not follow up with them or provide timely updates, while others reported poor communication with drivers or staff. For example, Zach B. encountered a rude and unprofessional driver, and Iggy N. was annoyed by the driver's antisocial behavior. On the other hand, Dylan R. had a positive experience with a driver who went above and beyond to help him.
Special Services and Assistance
Some reviews mention special services or assistance provided by the company. For example, Keith D. appreciated the help of BMW Assist, while Dylan R. was grateful for the driver who tried to charge his car battery before towing it.
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