At Edwards Insurance Agency, our mission is to provide our policyholders with exceptional service and protection, while keeping costs low. Our agency has been committed to this philosophy since our founding in 1925, and we continue to stand by the guiding principles of Erie Insurance, our partner and leader in the industry.
Our History and Philosophy
With over 90 years of experience, our agency is dedicated to maintaining a high standard of excellence and building strong relationships with our clients. Our experienced agents, including Katie, Office Manager/Agent Yvonne Biszewski, and licensed insurance specialist Christopher Paula, are committed to going above and beyond to meet the unique needs of each client.
Insurance Services
At Edwards Insurance Agency, we offer a wide range of insurance services to meet the diverse needs of our clients. Our services include:
- Auto Insurance: Get a custom auto insurance quote for you and your vehicle.
- Homeowners Insurance: Protect your home and belongings with our comprehensive homeowners insurance coverage.
- Business Insurance: Help your business thrive with our tailored business insurance solutions.
- Life Insurance: Explore our life insurance options to ensure your loved ones are protected.
- Health Insurance: Our health insurance coverage provides peace of mind for your well-being.
Our Commitment to Service
At Edwards Insurance Agency, we understand that each client is unique, and we take the time to understand your specific needs and concerns. Our experienced agents will work with you to create a personalized insurance plan that suits your lifestyle, budget, and goals. We believe that exceptional customer service is the key to a successful partnership.
Achievements and Accolades
Erie Insurance, our partner, has consistently received top ratings from J.D. Power for its exceptional service and insurance solutions. We take pride in our agency's reputation for delivering superior service and protecting our clients' interests.
Conclusion
At Edwards Insurance Agency, we are dedicated to providing unparalleled service, expertise, and coverage to our clients. Whether you're seeking auto, home, life, business, or health insurance, we are here to guide you every step of the way. Contact us today to learn more about our insurance services and how we can help you protect what matters most.
Excellent Customer Service
The majority of the reviews praise Edwards Insurance Agency for their excellent customer service, with many customers stating that the agents are friendly, knowledgeable, and responsive to their needs. Several reviewers have mentioned specific agents, such as Katie, Chris, and Yvonne, and have complimented their professionalism and ability to provide personalized service.
Personalized Approach
Many reviewers have praised the agency's personalized approach to insurance, stating that they take the time to understand each customer's unique needs and provide tailored solutions. This is reflected in the agency's ability to find better rates for customers, even with complex or unconventional insurance needs.
Mixed Experience
One reviewer, Kim Laws, had a negative experience with the agency, citing rudeness and unprofessionalism from the agent, Katie. However, this is an isolated incident and does not seem to be representative of the agency's overall performance.
Positive Reviews
The majority of the reviews (14 out of 15) are 5-star reviews, with many customers expressing their satisfaction with the agency's services.
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