Transforming Spaces, One Floor at a Time
At American Flooring Specialists, we're proud to be your friendly neighborhood flooring experts, serving the Albany, NY area for generations. Our family-owned business has been built on a foundation of craftsmanship, quality, and exceptional customer service. For over 70 years, we've honed our skills in the installation and repair of hardwood, vinyl, and laminate flooring, as well as carpeting and rugs of all kinds.
Our Story
Our journey began as a small, family-run business, with a passion for providing top-notch flooring solutions to our community. Today, we're proud to continue that tradition, with expertise passed down from father to son. Our team of skilled professionals is dedicated to delivering outstanding results, whether you're looking to install new flooring, repair or refinish existing floors, or simply need expert advice on the best options for your home or office.
Our Services
We offer a comprehensive range of flooring services, tailored to meet the unique needs of our clients. From hardwood, luxury vinyl plank (LVP), and laminate flooring installation, to carpet and rug installation, repairs, and refinishing - we do it all. Our team is fully insured, and we provide free on-site estimates, as well as free pick-up and delivery within 25 miles.
What Sets Us Apart
At American Flooring Specialists, we're committed to building long-lasting relationships with our clients. We take pride in our attention to detail, our commitment to quality, and our dedication to providing exceptional customer service. Our goal is to not only meet but exceed your expectations, ensuring that you're completely satisfied with our work.
Why Choose Us
With American Flooring Specialists, you can trust that you're in good hands. Our team is equipped with the skills, knowledge, and expertise to tackle any flooring project, from simple installations to complex repairs and restorations. We're fully insured, and we stand behind our work, guaranteeing your complete satisfaction.
Excellent Customer Service and Quality Work
Several reviewers praised the excellent customer service and quality work provided by American Flooring. Installers Jeff and Jeff were commended for their outstanding work, and George was praised for personally attending to a carpet concern three years after installation. Thomas Forero and Bob Desautels were impressed with the quality of work and professionalism of the crews, while Dan Lee appreciated the efficient and painless process. Elise Hiller and Coco Davis also praised the quality of work and customer service.
Issues with Appointments and Communication
On the other hand, several reviewers experienced issues with appointments and communication. Morgan Potter-Rand, Valerie Dias, Steve Sculley, and Trev Wall reported no-shows or lack of communication for scheduled appointments. Ros Defreest and Stephanie Roman experienced delays and poor communication regarding repair work.
Disappointment with Work Quality
Stephanie Roman was disappointed with the quality of work, citing a poorly stretched carpet, and was unhappy with the response to her concerns. Steve Sculley was critical of the professionalism, punctuality, and responsiveness of the company.
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