Your satisfaction is our goal. CALL US: 832-231-3823
At Backyard Fence Inc., we believe in the timeless values of the Mom and Pop stores of yesteryears. In an era where such businesses have become a rarity, we continue to uphold their principles of honesty, simplicity, and customer-centricity. We don't believe in confusing our customers with a large sales team pushing for styles, colors, or sizes that may not align with your needs. Instead, our approach is to guide you towards the best fencing solution that suits your requirements, enhances your property, and still leaves room in your budget.
Our Story
We're proud to say that fencing is in our blood, with our expertise spanning three generations. This deep-rooted history in the fencing industry has equipped us with comprehensive knowledge of all aspects of fencing. It has also allowed us to refine our standards to what we believe best satisfies our customers' needs and expectations.
Our Mission
Our mission at Backyard Fence Inc. is simple: to provide superior customer satisfaction. We aim to make your experience with us pleasant from start to finish. We believe in the old-fashioned ways of pleasing the customer - understanding your needs, providing honest advice, and not resorting to 'up selling' or adding extras after the contract has been signed.
Our Services
We offer a wide range of fencing services to cater to the unique needs of our customers. Our services include:
- Fence installation
- Material supply
- Fence repair and maintenance
- Pool codes compliance
- Building permits
We also provide a variety of fencing materials, including vinyl, aluminum, and chain link fences, to suit different budgets and styles.
Why Choose Us?
In a world where price often dictates choice, we believe in providing value that goes beyond the dollar amount. We ensure that our business practices are transparent, ethical, and customer-focused. We are a legitimate business with proper insurance and adherence to tax regulations, providing you with peace of mind. We also stand by our products and services, and if you have any concerns or need warranty work down the line, we'll be here to assist you.
Overview of Customer Reviews
The majority of customers who left reviews for Backyard Fence Inc. had an overwhelmingly positive experience with the company. Many customers praised the company's responsiveness, professionalism, and quality of work.
Positive Experiences
- Multiple customers praised the company's responsiveness and communication throughout the process.
- The installation crew was often mentioned as being professional, courteous, and efficient.
- Many customers were thrilled with the final product, stating that the fence exceeded their expectations.
- Several customers mentioned that the company's prices were reasonable and competitive.
- The office staff, particularly Melissa and Caitlyn, were frequently mentioned as being friendly, helpful, and knowledgeable.
Negative Experience
- One customer had a negative experience with the owner/estimator, finding them to be short and rude during the estimation process.
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