At Kelly Imports, we understand that owning a foreign-made vehicle can be overwhelming, which is why we're dedicated to providing top-notch service and repair solutions for drivers in Jackson, Michigan. Our team of expert technicians has been serving the community for over 40 years, and we take pride in our ability to fix any foreign or domestic vehicle that comes through our doors.
Our History and Mission
Kelly Imports has been in business since 1978, and over the years, we've developed a reputation for providing exceptional customer service and high-quality repairs. Our mission is simple: to treat each vehicle as if it were our own and deliver superior workmanship at a fair price.
Services
At Kelly Imports, we offer a wide range of services to keep your vehicle running smoothly. Whether you need routine maintenance, repairs, or diagnostic work, our skilled technicians are equipped to handle it all. Some of the services we offer include:
- Computer Diagnostics: Our state-of-the-art equipment allows us to diagnose even the most complex problems quickly and accurately.
- Safety Analysis: Our expert technicians will conduct a thorough safety analysis to identify potential issues before they become major problems.
- Drivability Problems: If your vehicle is experiencing trouble starting, stalls, or hesitates to accelerate, we'll track down the root cause and fix it.
- Tune-ups: Regular tune-ups can help prevent costly repairs down the road. Our technicians will inspect your vehicle, identify any issues, and make the necessary adjustments.
- Electrical: Problems with your electrical system can be frustrating and dangerous. Our experts will diagnose and repair any electrical issues quickly and efficiently.
- Suspension and Steering: We'll keep your vehicle's suspension and steering systems in top condition to ensure a smooth ride and responsive handling.
- Cooling Systems: Our technicians will keep your cooling system running smoothly to prevent overheating and costly repairs.
- Scheduled Maintenance: We'll help you stay on top of your vehicle's maintenance schedule, ensuring you avoid costly repairs and extend its lifespan.
Additional Services
- Used Car Inspections: If you're in the market for a used car, Kelly Imports offers thorough inspections to help you make an informed purchase.
- Transmission Service: We'll ensure your transmission is running smoothly and efficiently to prevent costly repairs down the road.
- Brake Repair Specialist: Our technicians are experts in brake repair and can diagnose and fix any issues quickly and accurately.
- Mufflers and Exhaust Systems: We'll keep your vehicle's exhaust system running smoothly and quietly.
Conclusion
At Kelly Imports, we're dedicated to providing exceptional service and repair solutions for foreign and domestic vehicles. With over 40 years of experience, we've earned a reputation for integrity, expertise, and a commitment to customer satisfaction. Whether you're due for routine maintenance or are experiencing mechanical issues, we're here to help. Contact us today to schedule an appointment and experience the Kelly Imports difference.
Overall Experience
Kelly Imports has received a mixed bag of reviews from customers. While some have had positive experiences, others have reported issues with the quality of work and customer service.
Positive Comments
Kelly Imports has a tendency to go above and beyond for their customers. Many reviewers have praised the staff's professionalism, thoroughness, and ability to clearly explain issues with their vehicles.
Negative Comments
On the other hand, some reviewers have reported issues with the quality of work, including failed repairs and neglect to address certain problems. Additionally, some have expressed frustration with the staff's lack of accountability and unwillingness to take responsibility for mistakes.
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