Your Comfort, Health, and Safety Matter Most.
Here at Drain Masters, we understand that plumbing issues can be frustrating and stressful. That's why we're dedicated to providing top-notch plumbing services to our community in Anchorage, Alaska. With over 20 years of experience and a team of expert technicians, we're equipped to handle any plumbing, sewer, and drain problem that comes our way.
Our Mission
Our passion is caring for the residential community in Anchorage. We bring decades of experience, cutting-edge technology, and quality customer service to provide plumbing, sewer, and drain solutions to each customer every single visit. Your comfort, health, and safety matter most to us, and we strive to provide exceptional service that meets and exceeds your expectations.
Our Services
At Drain Masters, we offer a wide range of services designed to meet all your plumbing, sewer, and drain needs. From plumbing repairs and maintenance to sewer and drain cleaning, hydrojetting, and pipe rehabilitation, we've got you covered. Our expert technicians are trained to handle any issue, big or small, and we pride ourselves on providing upfront pricing, financing options, and state-of-the-art equipment to get the job done right the first time.
Why Choose Us?
At Drain Masters, we put our customers first. We're a locally owned and operated company that's proud to serve our community in Anchorage. We offer financing options, upfront pricing, and a team of expert technicians who are dedicated to providing exceptional service. We're proud of our reputation, with hundreds of five-star ratings and reviews from satisfied customers.
COVID-19 Precautions
At Drain Masters, the safety of our clients and employees is our top priority. We're taking extra precautions to ensure everyone's health and safety during this time of heightened concern. Our team is trained to follow meticulous protocols to ensure that every precaution has been taken to protect your family's health, safety, and comfort.
Overall Experience
The majority of customers have had a positive experience with Drain Masters, praising their professionalism, promptness, and excellent customer service.
Positive Aspects
- Many customers appreciated the professionalism and politeness of the technicians, specifically mentioning Joey Serra, Anthony, Aidan, Gerald, Rich, Jacob, Shaun, Cody, Cord, Joe M, and others.
- Several reviewers praised the company's prompt response and timely service, often receiving same-day or next-day appointments.
- Customers appreciated the clear communication and transparency about the work to be done, including explanations of the problems and costs.
- The company's reliability, affordability, and dependability were also mentioned as positives.
Negative Aspects
- A few customers experienced issues with scheduling and dispatch, including one reviewer who had their appointment cancelled and another who was not given a clear estimate of the plumber's arrival time.
- One reviewer was unhappy with the pricing method, feeling that it was opaque and made it difficult to compare prices with other services.
- A couple of reviewers had negative experiences with individual technicians, citing inexperience and a lack of thoroughness in their work.
Be the first to review Drain Masters.
Write a Review