Trust us to get you back on the road quickly and safely.
At Graham's Towing and Recovery, we take pride in being Kalamazoo County's premier towing service. With years of experience in the industry, we have established a reputation for providing fast, reliable, and professional towing, recovery, and road services to the Kalamazoo, Portage, Vicksburg, and Schoolcraft areas.
Our team of highly trained professionals is dedicated to providing prompt and courteous service to our customers. We understand that being stranded on the side of the road can be stressful, which is why we strive to make your experience as trouble-free and worry-free as possible.
Our Services
We offer a wide range of services, including light-duty towing, medium-duty towing, recovery, classic and exotic towing, parking management, and road service. Our fleet of modern, GPS-equipped trucks is designed to provide the best possible service to our customers. We accept most road service cards as well as all major credit cards.
Our Commitment
At Graham's Towing and Recovery, we are committed to providing honest, fair service to our customers. We believe in building long-term relationships with our customers, which is why we strive to provide the highest standards of service in the industry. Our commitment to excellence has earned us a reputation as one of the most reputable and professional towing services in the area.
Our History
Graham's Towing and Recovery has been a family-owned business since 1975. Our owner, James Graham, places a high emphasis on ethics and honest dealing. We are proud to be involved in our community and strive to serve the community with open, honest, and fair local government. The same values are applied to the operation of Graham's Towing and Recovery, where honesty, value, and excellent service are the foundation of our business.
Why Choose Us?
At Graham's Towing and Recovery, we understand that you have a choice when it comes to towing and recovery services. That's why we strive to provide the best possible service to our customers. With our unbeatable prices, excellent customer service, and commitment to excellence, we are confident that you will choose us for all your towing, recovery, and road service needs.
Positive Experiences
Many customers have had positive experiences with Graham's Towing, praising the company's quick response times, professional drivers, and friendly dispatchers. Some reviewers mentioned that the drivers were courteous, efficient, and went above and beyond to help them in their time of need. Several reviewers mentioned that they would use Graham's Towing again and recommend the company to others.
Negative Experiences
On the other hand, some customers have had negative experiences with Graham's Towing, citing issues with rude office staff, damages to their vehicles, and unprofessional behavior from drivers. Some reviewers mentioned that they were quoted one price but charged a higher amount, and others experienced difficulties in getting their vehicles released from the impound lot. A few reviewers reported being treated rudely by office staff or drivers, which added to their frustration.
Common Complaints
Some common complaints among the negative reviews include:
- Rude or unprofessional behavior from office staff or drivers
- Damages to vehicles during towing or storage
- Unexpected or excessive fees
- Difficulty getting vehicles released from the impound lot
- Unprofessional or unsafe behavior from drivers
Be the first to review Graham's Towing & Recovery.
Write a Review