At Smart Choice Properties, LLC, we've been dedicated to providing reliable, affordable rental and management services to the Springfield, IL community since 1986. With over 400 well-maintained homes and apartments across the city, we specialize in small apartment communities ranging from two to ninety-three units. These communities are nestled in single-family residential areas, offering a more personalized living experience compared to large apartment complexes.
Our Mission
Our mission is to provide exceptional customer service, ensuring our tenants feel at home in their rentals. We strive to offer a hassle-free experience, from the application process to move-in, and throughout their stay with us. Our team is committed to listening to our tenants' needs, responding promptly to their concerns, and making necessary improvements to maintain a comfortable living environment.
Our Services
As a full-service rental company, we offer a comprehensive range of services to make your rental experience seamless. Our services include:
- A diverse portfolio of apartments and homes for rent, catering to different lifestyles and budgets
- An easy online application process, with prompt review and approval
- Affordable rent rates, with flexible lease terms to suit your needs
- 24/7 emergency maintenance response, ensuring your safety and comfort
- Regular property upkeep and renovations to maintain our high standards
Why Choose Us
With over three decades of experience in the Springfield rental market, we've established a reputation for reliability, affordability, and customer satisfaction. Our dedicated team is committed to finding the perfect home or apartment that fits your needs, lifestyle, and budget. We're proud to be a locally owned and operated company, focusing on building long-term relationships with our tenants and the Springfield community.
Rental Experience
Satisfaction and Praise
The majority of reviewers had a positive experience with Smart Choice Properties, praising the management, maintenance crew, and staff. They appreciated the timely response to issues, friendly and accommodating nature of the staff, and the well-maintained apartments.
Applause for Maintenance
Reviewers applauded the maintenance team for their prompt and efficient service, noting that issues were resolved quickly, often on the same day. The staff's willingness to help and their professionalism were highly valued.
Renters' Delight
Many reviewers expressed their satisfaction with the apartments, describing them as clean, comfortable, and well-insulated. They appreciated the amenities, such as laundry facilities, parking, and lawn care.
A Note of Caution
However, two reviewers had negative experiences, citing issues with the property's condition, pricing, and communication. They expressed frustration with the management's handling of issues and accused the company of being unethical.
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