About Us
At Jackson Flats, we're proud to offer a superior living experience in the heart of Hayward, CA. Our community is designed to provide our residents with a unique blend of style, comfort, and convenience. As a resident of Jackson Flats, you'll enjoy the perfect balance of tranquility and excitement, with easy access to the best of what Downtown Hayward has to offer.
Our beautifully landscaped community features newly renovated one and two-bedroom apartment homes, each carefully designed to provide the ultimate in comfort and luxury. With premium materials and high-end finishes, our apartments offer the perfect blend of style and sophistication. From the sparkling resort-style pool to the inviting fire pit, our community amenities are designed to enhance your lifestyle and provide endless opportunities for relaxation and entertainment.
Community Features
Our pet-friendly community is designed with your comfort and convenience in mind. Enjoy a range of luxurious amenities, including:
- Stainless steel appliances and fresh-looking white cabinetry throughout your kitchen
- Newly carpeted bedrooms and wood-style flooring
- Cozy patios and air conditioning
- Sparkling resort-style pool with luxury lounge chairs, tables, and shade umbrellas
- Inviting fire pit and propane BBQ grills
- Two convenient laundry facilities and assigned covered parking
- Ideally located near public transportation and major freeways
- Dedicated onsite professional management and maintenance team
- Furnished units and short-term units available
Experience the Best of Hayward
Our community is perfectly situated to give you easy access to the best of what Downtown Hayward has to offer. From world-class restaurants and outdoor recreation to top-rated schools and convenient shopping, everything you need is just a stone's throw away.
Whether you're looking for a quick bite to eat, a day of outdoor adventure, or a night out on the town, Jackson Flats is the perfect place to call home. Contact us today to schedule a tour and experience the best of Hayward living!
Management Issues and Unresponsiveness
Many reviewers expressed frustration with the management team, citing unresponsiveness, lack of communication, and a general sense of not caring about residents' concerns. Several reviewers mentioned that their calls and messages went unanswered, and maintenance requests were left unfulfilled.
Poor Maintenance and Repairs
Some reviewers experienced issues with maintenance and repairs, including a locked bedroom window that took months to fix, a flooded kitchen sink with no response from the emergency line, and ongoing construction that left residents without access to their kitchen.
Security Concerns and Broken Promises
Reviewers mentioned security concerns, including break-ins and stolen cars. One reviewer was promised a $250 gift card for signing a lease but never received it, despite repeated reminders to management.
Disorganization and Unprofessionalism
Several reviewers described the management team as unprofessional, with one reviewer stating that they seemed to be hiring people off the street. Others mentioned disorganization, including unclear charges on bills and a lack of explanation from management.
One Positive Review
One reviewer had a positive experience, praising the management team and the apartments themselves.
A Mixed Review
One reviewer who lived in the apartments a long time ago had a generally positive experience, but did not provide specific details.
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