Healing Hands, Healthy Body
Carole Fabrics has proudly served the interior design community for more than 65 years, making the finest soft window treatments in the industry, all handcrafted in the USA. We take pride in our reputation for exceptional quality, our broad on-trend collection of the finest fabrics, and our devotion to personal service. Moreover, we're committed to our age-old promise - shipping custom soft window coverings to our customers in 10 days or less.
Our products are made precisely to your specifications and ordering is easy through our Carolenet online system or our Customer Care Team. We launch more than 1,200 new fabrics per year to ensure our products are on trend and in style. With nearly 7,000 on-trend fabrics in stock, in addition to various hardware and trim options, Carole has everything you need to suit any style - from traditional, to transitional, to contemporary.
Our History
Carole Fabrics was founded in 1958 by Charles Marks in Augusta, GA, and was named after his only child at the time, Carole. From humble beginnings, the company grew rapidly, and over the years, we've expanded our facilities, product lines, and geographical coverage. Today, we're proud to be a leading manufacturer of custom soft window treatments, serving the entire continental United States.
Our Mission
At Carole Fabrics, we're dedicated to providing exceptional quality, personalized service, and unparalleled product selection. We're committed to delivering custom soft window treatments that meet our customers' unique styles and requirements, while maintaining our promise of prompt shipping and exceptional value.
Our Services
We offer a wide range of custom soft window treatments, including draperies, soft shades, top treatments, pillows, and hardware. Our products are made to order, ensuring a perfect fit and flawless functionality. With our online system or Customer Care Team, ordering is easy and convenient. We also provide a comprehensive fabric search feature, allowing you to browse our extensive collection of over 7,000 fabrics.
Our Values
At Carole Fabrics, we value quality, innovation, and customer satisfaction above all else. We're committed to delivering exceptional products, personalized service, and unparalleled value. Our team of skilled craftsmen, designers, and customer service representatives are dedicated to ensuring that every interaction with Carole Fabrics is a positive and memorable one.
Overall Experience with Carole Fabrics
The reviews show a mixed bag of experiences with Carole Fabrics, a company that provides fabrics and window treatments. While some customers have had positive experiences, others have had negative experiences, citing poor workmanship, delays, and unresponsiveness.
Positive Experiences
Many reviewers praised Carole Fabrics for their wide range of fabrics, good quality, and excellent customer service. Some reviewers specifically mentioned the helpfulness of certain staff members, such as Linda Grimaldi Raymond and Jody Jobkar. These reviewers appreciated the variety of fabrics and options available, which allowed them to provide their clients with a wide range of choices.
Negative Experiences
On the other hand, several reviewers expressed disappointment and frustration with their experiences with Carole Fabrics. Some reviewers reported receiving incorrect or poor-quality products, while others experienced delays and unresponsiveness from the company. One reviewer reported waiting nearly two years for a project to be completed, while another reviewer received the wrong fabric color four times.
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