Our agency is dedicated to providing personalized insurance solutions to our customers in Urbandale, Des Moines, Johnston, Clive, Windsor Heights, West Des Moines, Grimes, Waukee, and all surrounding areas. With over 38 years of experience, our team has the knowledge and expertise to help you find the perfect insurance products to suit your unique needs.
Our Team
At our agency, we have a team of dedicated professionals who are passionate about helping our customers achieve their insurance goals. Our team has over 68 years of combined experience with State Farm Insurance, and we are committed to providing you with the best possible service.
Our Products
We offer a wide range of insurance products to suit your unique needs, including:
- Auto insurance: Our team can help you find the right auto insurance policy to protect you and your vehicle.
- Homeowners insurance: We can help you find the right homeowners insurance policy to protect your home and belongings.
- Condo insurance: Our team can help you find the right condo insurance policy to protect your property and belongings.
- Renters insurance: We can help you find the right renters insurance policy to protect your belongings and provide peace of mind.
- Life insurance: Our team can help you find the right life insurance policy to protect your loved ones and provide for their financial security.
- Health insurance: We can help you find the right health insurance policy to protect your health and wellbeing.
Our Services
At our agency, we are committed to providing you with the best possible service. Our team is dedicated to helping you find the right insurance products to suit your unique needs, and we are always available to answer any questions or concerns you may have.
Our Community
At our agency, we are passionate about giving back to our community. We have been honored to be named the Urbandale Business of the Year in 2005 and the Urbandale Citizen of the Year in 2008. We have also been involved in various community initiatives and charitable events, and we are committed to continuing to serve our community for years to come.
Office Information
Our office is located at 6773 Hickman Rd, Urbandale, IA 50322-4908. We are open Monday through Thursday from 8:30am to 5pm, and Friday from 8:30am to 4:30pm. You can also contact us at (515) 276-9275 or fax us at (515) 276-3157.
Positive Experience with State Farm
The majority of the reviewers had a positive experience with State Farm, particularly with Mark Courter and his office. They praised the office for their excellent service, professionalism, and personal attention. Many reviewers expressed their gratitude for the office's helpfulness, prompt response to their queries, and ability to resolve claims efficiently.
Mixed Experience with Cathy Zazueta
However, one reviewer had a negative experience with Cathy Zazueta, who represented State Farm. Heather Eskelson's 1-star review described Cathy as unprofessional and rude. Cathy's behavior was described as unhelpful and uncaring, leading Heather to state that she would never consider using State Farm again.
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