Compassionate Care for Over 100 Years
Watkins Heritage Chapel is a trusted funeral home in Kansas City, MO, dedicated to providing exceptional service and compassionate care to families in their time of need. With over 100 years of experience, our team of professionals is committed to understanding and perfecting the true purpose of funeral directing, ensuring that each family receives the highest level of respect and professional service.
Our Mission
As professionals in the funeral industry, we are committed to rendering exceptional service while demonstrating deep compassion for our bereaved families. Our constant goal is to ensure that each family is given the highest level of respect and the most professional service we can possibly offer. We remain committed to seeking new ways to improve our practices and to educate our staff in order to maintain and excel in our profession.
Our Services
At Watkins Heritage Chapel, we offer a range of personalized services to suit your family's wishes and requirements. Our caring and experienced professionals will guide you through the many decisions that must be made during this challenging time. We provide:
- Funeral services, including traditional, cremation, and memorial services
- Pre-arrangement and pre-planning options
- Merchandise, including caskets, urns, and other funeral-related items
- Veterans' services, including headstones and burial flags
- Grief support and counseling
- Resources and forms, including social security benefits and local resources
Our Facilities
Our funeral home is designed to provide a comfortable and intimate setting for families to gather and pay their respects. Our facilities are well-maintained and clean, ensuring a dignified and respectful atmosphere for all services.
Our Community
At Watkins Heritage Chapel, we are proud to be a part of the Kansas City community. We continuously broaden our efforts to give back to those we serve by contributing in many ways to our community, locally and beyond.
Overview of Funeral Home Reviews
Negative Experiences
- Multiple reviewers expressed dissatisfaction with the funeral home's services, citing unprofessionalism and poor upkeep of the premises.
- One reviewer described their experience as "AWFUL" and advised others not to use their services.
- Another reviewer was shocked by the condition of the premises, describing the carpet as needing replacement, the sanctuary as musty, and the exterior wood as rotten.
- The high cost of funeral services was also criticized, with one reviewer stating that there was "no excuse" for the poor conditions.
Positive Comments
- One reviewer praised the funeral home as a "pillar of the Kansas City Urban community" and a long-standing family-owned business.
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